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Frequently Asked Questions
Frequently Asked Questions
We’ve put together answers to the most common questions about joining The Curated Collective.
We’ve put together answers to the most common questions about joining The Curated Collective.
If you still need help, get in touch — we’d love to hear from you.
If you still need help, get in touch — we’d love to hear from you.
💬 General
💬 General
Q: What kinds of products do you accept?
Q: What kinds of products do you accept?
A: We welcome home décor, jewellery, fashion, fragrance, lifestyle, and art pieces that fit our aesthetic and quality standards.
A: We welcome home décor, jewellery, fashion, fragrance, lifestyle, and art pieces that fit our aesthetic and quality standards.
Q: Can I view the space first?
Q: Can I view the space first?
A: Yes — just contact us to schedule a short visit.
A: Yes — just contact us to schedule a short visit.
🧩 Store Setup & Vendor Mix
🧩 Store Setup & Vendor Mix
Q: How many vendors will you be hosting?
Q: How many vendors will you be hosting?
A: We’re currently planning to accommodate around 25 display tiers in total. The final number may vary slightly depending on the interior design layout once it’s confirmed. 🥺
A: We’re currently planning to accommodate around 25 display tiers in total. The final number may vary slightly depending on the interior design layout once it’s confirmed. 🥺
Q: Will there be product curation or limits on similar product types?
Q: Will there be product curation or limits on similar product types?
A: Yes — we curate every brand to maintain balance and diversity in the store.
We will try to minimise taking in multiple vendors selling the exact same product types to ensure a healthy variety and prevent price competition between similar items.
A: Yes — we curate every brand to maintain balance and diversity in the store.
We will try to minimise taking in multiple vendors selling the exact same product types to ensure a healthy variety and prevent price competition between similar items.
Q: Can I change the products I sell halfway through my rental period?
Q: Can I change the products I sell halfway through my rental period?
A: We ask vendors to declare their product types upfront and check with us before changing them mid-term.
Q: Can I choose my display spot?
A: We ask vendors to declare their product types upfront and check with us before changing them mid-term.
Q: Can I choose my display spot?
A: Yes, you can indicate your preferred spot! However, we may suggest adjustments depending on your products — for instance, bulky or tall items might not be suitable for upper shelves that could block visibility for others.
A: Yes, you can indicate your preferred spot! However, we may suggest adjustments depending on your products — for instance, bulky or tall items might not be suitable for upper shelves that could block visibility for others.
We aim to ensure fair visibility for all vendors, so please check with us before bringing in large props or your own POS display.
We aim to ensure fair visibility for all vendors, so please check with us before bringing in large props or your own POS display.
📣 Marketing & Promotion
📣 Marketing & Promotion
Q: Can I offer discounts?
Q: Can I offer discounts?
A: Yes — up to 15% off your listed price.
A: Yes — up to 15% off your listed price.
Storewide promotions (e.g. festive or opening events) will be announced in advance.
Storewide promotions (e.g. festive or opening events) will be announced in advance.
Q: Will there be marketing efforts to promote the store and our products?
Q: Will there be marketing efforts to promote the store and our products?
A: Absolutely! We’ll be running regular social media campaigns on Instagram, TikTok, and possibly Rednote (小红书) to promote both the store and your brands. After launch, we also plan to hold occasional livestreams featuring your products — to drive awareness, boost sales, and give each brand its moment to shine online.
A: Absolutely! We’ll be running regular social media campaigns on Instagram, TikTok, and possibly Rednote (小红书) to promote both the store and your brands. After launch, we also plan to hold occasional livestreams featuring your products — to drive awareness, boost sales, and give each brand its moment to shine online.
🛍️ Display & Operations
🛍️ Display & Operations
Q: How large is the display area?
Q: How large is the display area?
A: Each space is 1.0m (L) × 0.4m (W) with lighting provided. Certain spaces may be slightly bigger or smaller.
We will price the spaces according to the amount of space and position within the store.
A: Each space is 1.0m (L) × 0.4m (W) with lighting provided. Certain spaces may be slightly bigger or smaller.
We will price the spaces according to the amount of space and position within the store.
Q: Can I bring my own display props?
Q: Can I bring my own display props?
A: Yes, small props are allowed upon approval.
A: Yes, small props are allowed upon approval.
Q: Is there storage or power supply?
Q: Is there storage or power supply?
A: No power outlets are provided. Limited self-collection options are available.
A: No power outlets are provided. Limited self-collection options are available.
Q: Who handles sales and packaging?
Q: Who handles sales and packaging?
A: The store team handles transactions and daily operations.
A: The store team handles transactions and daily operations.
Q: Can I change my product range later?
Q: Can I change my product range later?
A: Please inform us and get our approval before adding or switching product categories. We will need to vet to ensure that it doesn't compete with other existing brands in our mix.
A: Please inform us and get our approval before adding or switching product categories. We will need to vet to ensure that it doesn't compete with other existing brands in our mix.
💰 Rental & Payment
💰 Rental & Payment
Q: How much does it cost to rent a space?
Q: How much does it cost to rent a space?
A: Spaces start from S$120/month, depending on size and position.
A: Spaces start from S$120/month, depending on size and position.
Q: Is there a commission on sales?
Q: Is there a commission on sales?
A: Yes, 15% of sales covers staffing, packaging, and transaction fees.
A: Yes, 15% of sales covers staffing, packaging, and transaction fees.
Q: How are payments made?
Q: How are payments made?
A: Monthly reports are shared by the 7th, and payouts are made by the 15th of the following month.
A: Monthly reports are shared by the 7th, and payouts are made by the 15th of the following month.
Q: What’s the commitment period?
Q: What’s the commitment period?
A: Minimum 3 months, with optional 6-month terms (2-month instalments allowed).
A: Minimum 3 months, with optional 6-month terms (2-month instalments allowed).
Q: What if I end my rental early?
Q: What if I end my rental early?
A: Fees are prepaid and non-refundable. Termination after your commitment period requires 30 days’ notice.
A: Fees are prepaid and non-refundable. Termination after your commitment period requires 30 days’ notice.
💡 Still Have Questions?
💡 Still Have Questions?
Contact us via our Social Media links or visit us in-store — we’d love to chat about how your brand can be part of The Curated Collective.
Join The Collective
Join The Collective
Ready to grow your brand in-store?
Ready to grow your brand in-store?
Bring your products, your story, and your creativity.
We’ll take care of everything else — from customer service to sales reporting.
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