Experience

Brent Crane Consulting, Mountain View, CA 1998 to Present

Proprietor

Technical support for the small business, home office or individual. I am your local IT guy that understands your business needs and technology in order to help you succeed. I can help you with your computer, network, email and cloud migration. I also provide one on one training for various operating systems or applications.

Humanity United, San Francisco, CA February 2011 to September 2015

Information Technology Director

Manage the Information Technology at Humanity United, a non-profit company. The company moved in June 2012 and I was responsible for the move planning. We put in load balancing internet connections and state of the art video conferencing equipment.

HopeLab, Redwood City, CA April 2012 to September 2013

Information Technology Director

Manage the Information Technology at HopeLab, a non-profit company. I laid out the strategy to move the organization to the cloud. This strategy involved moving to a hosted exchange server, Ignite (for synchronized local file server and cloud file server) and more.

Humanity United, Redwood City, CA June 2009 to February 2011

Information Technology Manager

Manage the Information Technology at Humanity United, a non-profit company. Managed the transition to cloud based services. I recently migrated the email system to a hosted MS Exchange 2010 server. Humanity United is 90% Macintosh and 10% Windows computers.

Sunset Publishing Corporation, Menlo Park, CA 1996 to March 2009

Information Technology Manager

Manage the Information Technology department of Sunset Publishing Corp. Sunset is made of three main groups, Sunset Magazine, Sunset Books and our Custom Publishing department consisting of approximately 150 desktops, 65% Macintosh and 35% Windows. Oversee operation and maintenance of computers, networks (LAN & WAN), technical support and staff. Coordinate and manage new technology roll out to entire organization. I am Responsible for computer budget and expenses for the company.

San Jose State University, San Jose, CA 1998 to 1999

Adjunct MIS Professor

Part time instructor for the Decision Science/MIS department in the College of Business, for System Analysis and Design class.

• Taught real life system analysis and design
• Strong focus on building relational database systems

Time Publishing Ventures, San Francisco, CA 1994 to 1995

Technical Support Manager

Managed eight technical support specialists who supported five magazines headquarter in the SF bay area. Activities included capital budgeting, upgrading, installing new systems and installing LANs.

• Managed geographically diverse offices and their respective technical support staff
• Installed and oversaw the networking and internet connections for new offices
• Maintained software inventory and tagged asset management

Sunset Publishing Corporation, Menlo Park, CA 1992 to 1994

Technical Support Supervisor / Micro Computer Specialists

Expanded the position from one person to supervising 2 technical support specialists.