AEG Presents is a leading global live entertainment company and a division of Anschutz Entertainment Group (AEG). It produces and promotes concerts, festivals, and tours worldwide, managing a diverse portfolio of venues and events.
**The Availability of all of these accommodations varies between venues. These are NOT guaranteed across all AEG venues.
Accessible Seating: Designated seating areas are available for guests with mobility disabilities, often accompanied by adjacent companion seating.
Accessible Entrances and Routes: Venues feature accessible entry points and navigable paths throughout the premises to accommodate guests using wheelchairs or other mobility devices.
Accessible Restrooms: Facilities include restrooms equipped for use by individuals with disabilities
Assistive Listening Devices: Some venues provide assistive listening systems for guests who are hard of hearing.
Service Animal Access: Guests are permitted to bring trained service animals to events.
Communication Assistance: Upon request, AEG Presents may provide auxiliary aids and services, such as sign language interpreters, to facilitate effective communication.
Website Accessibility: AEG is dedicated to ensuring its digital platforms are accessible to users with disabilities, adhering to relevant accessibility standards.
Sensory Accessibility: Several AEG venues have partnered with KultureCity to provide sensory-inclusive experiences.
These venues offer:
Sensory bags equipped with noise-canceling headphones, fidget tools, and other resources.
Designated quiet areas for guests who may feel overwhelmed.
Staff trained to recognize and assist guests with sensory needs.
For specific accessibility inquiries or to request accommodations for events in the United States, guests can contact AEG Presents at accessibility@aegpresents.com. Additionally, for assistance with website accessibility issues, individuals may reach out to webaccess@aegworldwide.com or call 213-763-7766
Live Nation Entertainment is one of the world's leading live entertainment companies, encompassing concert promotion, venue operations, and ticketing services through its subsidiary, Ticketmaster.
Online Purchase: Accessible tickets can be purchased directly through Live Nation's website. By selecting the "Show accessible tickets" filter on the event's interactive seat map, patrons can view and select available accessible seating options.
Accessible Seating: Designated areas for wheelchair users and companions are available. It's recommended to purchase these tickets in advance, as day-of-show availability is limited.
Restrooms and Concessions: Facilities are designed to be accessible, including restrooms, concession stands, and merchandise areas.
Assistive Listening Devices (ALDs): Many venues provide ALDs to assist guests who are hard of hearing. Devices can often be obtained at guest services or the box office.
Sign Language Interpreters: Upon request, venues can provide ASL interpreters. Requests should be made at least two weeks in advance of the event.
Service Animals: Guests are welcome to bring trained service animals, as defined by the ADA, to assist them during events.
Accessible Parking: Designated parking spaces are available for vehicles displaying valid accessible placards or license plates. Availability is on a first-come, first-served basis, so early arrival is advised.
Mobility Device Storage: Limited storage for wheelchairs, walkers, and other mobility devices is available at many venues. Guests should coordinate with guest services upon arrival
For more detailed information or specific inquiries, patrons are encouraged to visit the Live Nation Accessibility Help Center or contact the venue directly.