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Live Nation Ticketing
Live Nation Ticketing
Policy Statement
Policy Statement
Live Nation is committed to providing accessible customer service that respects the dignity and independence of individuals with disabilities. The company ensures equal access to its goods, services, and facilities, so persons with disabilities can enjoy the same benefits as the public. This policy outlines efforts to comply with Customer Service Standards and continuously improve accessibility practices.
Live Nation provides a detailed process for securing accessible seating and accommodations at its venues:
Live Nation provides a detailed process for securing accessible seating and accommodations at its venues:
Purchasing Accessible Tickets:
Accessible tickets can be purchased online through the event's interactive seat map. Look for the "Show Accessible Tickets" filter to view available options.
You can also contact Live Nation's support team at (800)877-7575 for assistance with accessible ticket purchases.
Companion Tickets:
Accessible tickets are reserved for individuals with disabilities and their companions. Abuse of this policy may result in ticket cancellation.
VIP Packages:
Accessible seating is available for VIP packages. After purchasing a VIP package, you can request accessible seating through your Live Nation account or by contacting their support team.
Presale and General Sale:
Accessible tickets are available during both presale and general sale periods. If tickets are unavailable during presale, they may still be available during the general sale.
Assistive Technologies:
Many Live Nation venues offer assistive listening devices and other accommodations. Specific details vary by venue, so it's best to check with the venue directly.
How to find Accessible Tickets on Live Nation:
Select the Filter button.
2. Toggle the Show Accessible Tickets switch and the types of accessible tickets available for the event will appear.
3. Select the Apply Filter button.
4. Click or tap a section on the interactive seat map to see how many accessible tickets are available, as well as their location within the section and price.
AEG Ticketing
AEG Ticketing
Policy Statement
Policy Statement
At AEG, we are fully committed to compliance with all requirements of the American with Disabilities Act and analogous state and municipal laws. This includes a commitment to make our website easy to use and accessible to people with disabilties.
Accommodations for Securing Accessible Seating:
Accommodations for Securing Accessible Seating:
You can request accessibility accommodations through an online form or by calling 213-763-7766.
Act early to ensure that AEG has time to meet accessibility needs. Provide contact information such as email or phone number for follow-up communication.
AEG's ticketing accommodations offer support for individuals requiring modifications to policies, procedures, or auxiliary aids for equal access. This ensures a smoother experience for attendees with disabilities at AEG events.
How to find Accessible Tickets on AEG:
How to find Accessible Tickets on AEG:
Visit the Official AEG Website.
Locate Event Listings- search for the event you want to attend and go to its ticket purchase page.
Check Accessibility Information- look for sections detailing accessibility accommodations and ticketing options.
Select Accessible Seating- choose designated accessible seating or filter ticket options accordingly.
Contact AEG for Assistance- If accessibility seating isn't clearly labeled, submit a request via their accessibility form or call 213-763-7766 for support.
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