Alert & Case Management

Overview

This overview highlights the key elements that determine how users interact with features in Alert & Case Management, ensuring that each user has the appropriate level of access based on their assigned role. 

Key aspects include:

• Permissions: The specific actions that a user can perform within the system (e.g., 'Create/Edit/Delete Early Alert Form', 'Resolve an Early Alert', 'View/Edit/Manage Cases').

• Roles: Defines the necessary roles (Group Role) a user must possess to execute each permission (e.g., Department Admin, Group Admin, Faculty/Staff). 

  • User Types: Indicates which user types (Guest, Student, Student Worker, Front Desk Agent, Faculty/Staff, Group Manager, Department Director, ConexED Admin) can perform each action.

• Area / Sub Module: The ConexED module the permission applies to (e.g., 'Alert & Case Management').

• Feature / Page: Specifies the specific page tab within the module (e.g., 'Manage Alerts'). 

• Users can download the Alert & Case Management Role Permissions directly without needing to sign in to Google.