Alerts & Case Management

Overview

This overview highlights the key elements that determine how users interact with features in Alerts & Case Management, ensuring that each user has the appropriate level of access based on their assigned role. 

Key aspects include:

• Permissions: The specific actions that a user can perform within the system (e.g., 'Create/Edit/Delete Early Alert Form', 'Resolve an Early Alert', 'View/Edit/Manage Cases').

• Roles: Defines the necessary roles (Group Role) a user must possess to execute each permission (e.g., Department Admin, Group Admin, Faculty/Staff). 

  • User Types: Indicates which user types (Student, Student Worker, Front Desk Agent, Faculty/Staff, Group Manager, Department Director, ConexED Admin) can perform each action.

• Module: The ConexED module the permission applies to (e.g., 'Alerts & Case Management').

• Nav. Bar Tab: The tab in the navigation bar where the related feature is found (e.g., 'Manage Alerts', 'Cases'). 

  • The ➜ arrow indicates a "Next" action.

• Page Tab: Specifies the specific page tab within the module (e.g., 'Manage Alerts'). 

Users can download the Alerts & Case Management Role Permissions directly without needing to sign in to Google.