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    • SchoolPass app states I'm not eligible to pickup student?
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    • How do I add Parent/Drivers to my Parent Account?
    • What is the difference between a Parent 1 and a Parent/Driver?
    • Are Parent/Drivers able to view this change from their SchoolPass account?
    • I scheduled my child to participate in a school Activity. How do I cancel?
    • How can I reset my password?
    • How can I change the email address associated with my Parent Account?
Technology Office

How do I add or remove Parent/Drivers in my SchoolPass account?

Adding a new Parent/Driver:

  1. Login to the SchoolPass App with your "Parent 1" account (i.e. the primary parent registered to the student).

2. Select 'Drivers' from the navigation bar at the bottom of the app, and tap on the 'Add Driver' button.

3. Fill in all required fields (*) on the Driver screen, and any optional fields you may like to include. Should you want this authorized driver to be able to log into SchoolPass, please include an email address. You should also fill in relevant license plate information if they are not already on your own Parent account. 

Note: License Plates cannot be duplicates. If you already have a license plate on your account, you do not need to add it again to an authorized driver.

Tap the 'Save Changes' button at the bottom of the screen.

Removing an existing Parent/Driver:

  1. Login to the SchoolPass App with your "Parent 1" account (i.e. the primary parent registered to the student).

  2. Select 'Drivers' from the navigation bar at the bottom of the app, and tap on the Parent/Driver in the list you wish to remove.

3. Tap on the 'Delete Driver' button to remove the selected Parent/Driver from the SchoolPass account for your carpool. 

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If you have a specific question, please email techhelp@columbusacademy.org or call the school at 614.475.2311.

4300 Cherry Bottom Road Gahanna, OH 43230

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