Frequently Asked Questions

Yes I am currently in-network with:

• Aetna Credentialed

• Aetna Boon-Chapman Credentialed

• Aetna GEHA Credentialed

• Aetna Meritain Credentialed

• Apostrophe Credentialed

• Blue Cross Blue Shield TX PPO Credentialed

• Cigna Credentialed

• Cigna HealthPartners Credentialed

• Cigna Scott & White Health plan Credentialed

• Friday Health Plans (TX) Credentialed

• Oscar Health Plan Credentialed

• United All Savers Credentialed

• United BIND Credentialed

• United GEHA/Shared Services Credentialed

• United Healthcare (TX) Credentialed

• United Healthcare Golden Rule Credentialed

• United Oxford (TX) Credentialed

• United Student Resources (TX) Credentialed

• United UMR Credentialed

. I am also in-network with the following EAPs:

• Cigna-EAP Credentialed

• Optum/United-EAP (TX) Credentialed

I do provide cash pay as an option, if not in network. Please ask for cash rates.

If you are using your insurance benefits, you can call the customer service number on the back of your card to confirm your specific benefits. You can ask, “What are my behavioral health benefits?” to find out how much you would pay for a therapy session.

If you are using an EAP, you will normally have a certain number of free sessions before you have to pay with your insurance benefits or out-of-pocket. To use your EAP, it’s best to call them ahead of time and let them know you are seeing a SonderMind network therapist. They will then give you a referral number which you can bring to your first appointment.

Sondermind is a mental health company that works to help make mental health services more attainable. Sondermind partners with therapists, which are matched with clients to help find the right fit. I am a provider who has partnered with Sondermind to better reach and aide clients. To learn more about Sondermind please visit www.sondermind.com.

1. Call or fill out a contact intake online.

2. Complete your account in the Sondermind portal Once sent (input insurance information, etc.)

3. Schedule appointment with therapist or self-schedule in the portal

4. Sign Consent forms

5. Start first session

Cody Parker, MS, LPC does not do court appearances unless subpoenaed. Court appearances are avoided to protect the therapeutic alliance with clients, which might be compromised due to court. If court appearances are required additional charges will be applied to compensate the therapist. Please see informed consent for more information.

I have a 24 hour cancellation policy. To cancel an appointment reach out to me by phone or email me and I will reschedule you. If you cancel Outside of the 24 hours you may be charged a cancellation fee, up to the full session cost.

Connection issues are always a possibility. Here are some tips to help maximize and stabilize your connection.

• Connect ethernet directly to your computer or be as close to your router as you can.

• Limit the number of electronics using your network at one time

• Log off and log back into session to renew your connection

• Restart your computer before session

• Close down unneeded windows or applications

• Perform an internet speed test before session to verify speed

• Call your internet service provider (ISP) for more information on speed

I am a Licensed Professional Counselor (LPC), licensed through the Texas Behavioral Health Executive Council.

Year first issued: 2011

License number: 68402

For license verification or information on Texas license holders you can visit:

https://www.bhec.texas.gov/verify-a-license/index.html

I am a Certified Clinical Trauma Professional (CCTP), indicating that I am a therapist with advanced knowledge and training in the area of trauma.