Embedded Files
*Please check this page for updates on a regular basis*
*Please check this page for updates on a regular basis*
IN TIMES OF CRISIS
IN TIMES OF CRISIS
The Hope4NC Helpline (1-855-587-3463) connects North Carolinians to additional mental health and resilience supports that help them cope and build resilience during times of crisis.
The Hope4Healers Helpline (919-226-2002) is a new initiative in partnership with the North Carolina Psychological Foundation. It provides mental health and resilience supports for health care professionals, emergency medical specialists, first responders, other staff who work in health care settings and their families throughout the state who are experiencing stress from being on the front lines of the state’s COVID-19 response.
Child Care, Safety and Supervision
Child Care, Safety and Supervision
If you suspect a child residing in Mecklenburg County is being abused or neglected, please call (980) 314-3577 to make a report.
Community Resource Search Engines
Community Resource Search Engines
County Services and Resources
County Services and Resources
MeckBetterTogether Initiative: The Department of Social Services (DSS) has teamed up with community partners to launch MeckBetterTogether. This initiative was created to maximize the efforts of child and family caring agencies to support families and focus on the safety and wellbeing of children during the COVID-19 pandemic.
Programming and services include, Supplemental Virtual Learning, Relationship Building for Families, Dealing with Stress and Anxiety, Child Safety, Nutrition, Arts and Crafts, Nature Activities, and Physical Exercise.
The MeckBetterTogether resource list can be viewed at https://www.MeckNC.gov/COVID-19/Pages/Meck-Better-Together.aspx.
The Greater Charlotte Hope Line 980-771-HOPE (4673) : The Greater Charlotte Hope Line is a 24/7 phone line for Mecklenburg County residents seeking help for parenting support, domestic violence and sexual assault. This free resource is confidential, safe and staffed by highly trained advocates who have the knowledge and empathy necessary to help those who call. We provide a single source for crisis intervention services as well as support and prevention programming through education, guidance, emotional support and referrals to appropriate community services.
English Learner Support
English Learner Support
ESL Virtual Parent Office Hours 4-5 Daily
https://zoom.us/j/9699352327
Financial Help
Financial Help
Common Wealth Charlotte has received federal COVID 19 funds to issue zero interest loans to families in financial need. The easiest way for a client to access and fill out a loan application is to text “FINANCES” to 474747. They can also submit a message via the following Common Wealth Charlotte webpage indicating an interest in a loan: https://www.commonwealthcharlotte.org/contact.
The North Carolina Foundation for Public School Children is offering financial support for eligible families. Please contact a member of the Student Services Team to determine if a referral for assistance is appropriate for your family. (See The Student Support Services Team page on this website for contact information.)
Ayuda financiera
Ayuda financiera
Common Wealth Charlotte ha recibido fondos federales COVID 19 para emitir préstamos con cero intereses a familias con necesidades financieras. La forma más fácil para que un cliente acceda y complete una solicitud de préstamo es enviar un mensaje de texto con "FINANZAS" al 474747. También puede enviar un mensaje a través de la siguiente página web de Common Wealth Charlotte indicando un interés en un préstamo: https: //www.commonwealthcharlotte .org / contacto.
La Fundación de Carolina del Norte para Niños de Escuelas Públicas está ofreciendo apoyo financiero para familias elegibles. Comuníquese con un miembro del Equipo de Servicios Estudiantiles para determinar si una referencia de asistencia es apropiada para su familia. (Consulte la página del Equipo de Servicios de Apoyo al Estudiante en este sitio web para obtener información de contacto).
Food Resources
Food Resources
Missions Place Food Pantry (in partnership with Second Harvest Food Bank): Located at 3725 Beatties Ford Rd, Charlotte, NC. No referral is needed. Appointment Line: 704-802-9548 Pantry Hours: Monday, Tuesday, Thursday: 10AM - 1PM; Thursday: 4PM - 6:30PM
*Hours subject to change due to holiday and weather conditions*
Loaves and Fishes Food Pantry: Please contact a member of the Student Services team if you are in need of a referral to a local Loaves and Fishes Food Pantry site. Families may be referred once every 45 days within a 365 day period. (See The Student Support Services Team page on this website for contact information.)
Missions Place Food Pantry (en asociación con Second Harvest Food Bank): ubicado en 3725 Beatties Ford Rd, Charlotte, NC. No se necesita referencia. Línea de citas: 704-802-9548 Horario de despensa: lunes, martes, jueves: 10AM - 1PM; Jueves: 4PM - 6:30 PM
* Horario sujeto a cambios debido a vacaciones y condiciones climáticas *
Despensa de alimentos de Loaves and Fishes: comuníquese con un miembro del equipo de Servicios Estudiantiles si necesita una derivación a un sitio local de Despensa de alimentos de Loaves and Fishes. Las familias pueden ser derivadas una vez cada 45 días dentro de un período de 365 días. (Consulte la página del Equipo de Servicios de Apoyo al Estudiante en este sitio web para obtener información de contacto).
Governor Cooper Announces Texting Tool to Access Food for Children
Free or reduced price eligible families can text FOODNC to 877-877 to find nearby meal sites
The texting service is also available in Spanish by texting COMIDA to 877-877.
After entering their address, parents will receive a text with the location and serving times for nearby pick-up and drive-thru free meal sites while schools are closed. Sites have been set up across the state for families with children ages 18 and younger, including preschool children, who rely on free and reduced-price meals at school.
El gobernador Cooper anuncia herramienta de mensajes de texto para acceder a alimentos para niños
Las familias elegibles gratuitas o de precio reducido pueden enviar mensajes de texto a FOODNC al 877-877 para encontrar sitios de comidas cercanos
El servicio de mensajes de texto también está disponible en español enviando mensajes de texto a COMIDA al 877-877.
Después de ingresar su dirección, los padres recibirán un mensaje de texto con la ubicación y las horas de servicio para los sitios de comida cercanos para recoger y conducir gratis mientras las escuelas están cerradas. Se han establecido sitios en todo el estado para familias con niños de 18 años o menos, incluidos niños en edad preescolar, que dependen de comidas gratuitas o de precio reducido en la escuela.
Low-Cost Internet Service
Low-Cost Internet Service
Low-cost internet service is available for eligible families. Please visit https://www.spectrum.com/browse/content/spectrum-internet-assist.html for more information.
Health & Wellness
Health & Wellness
The Smith Family Wellness Center is a community resource for uninsured families in need of school health assessments and acute medical care. The Novant cruiser is onsite 4 days each week to administer immunizations.
Smith Family Wellness Center
3622 Central Ave. Charlotte NC 28205
Phone: (704) 910-5810
Email: info@smithfamilywellnesscenter.com
Hours of Operation
Monday-Friday - 9:00 AM - 5:00 PM
Medical Clinic Appointments
Monday- Thursday: 9 am- 4:30 pm
Friday: 9 am- 12 pm
By appointment only
Household Needs
Household Needs
The Student Services Team may be able to assist with small household needs. Through a partnership with Purposity, qualifying items may be purchased from Amazon and shipped directly to your home. Please contact Mrs. Farrow for more information.
Necesidades del hogar
Necesidades del hogar
Los Servicios Estudiantiles pueden ayudar con las pequeñas necesidades del hogar. A través de una asociación con Purposity, los artículos que califican pueden comprarse en Amazon y enviarse directamente a su hogar. Por favor, póngase en contacto con la Sra. Farrow para más información.
Housing Resources
Housing Resources
Please call 211 to receive information about available housing resources.
Facing eviction from a hotel? Legal Aid may be able to help. Please review the documents below ("Hotel Tenants' Rights" and "Frequently Asked Questions for Long Term Occupants") for more information.
Llame al 211 para recibir información sobre los recursos de vivienda disponibles. Para continuar en español marque 91.
¿Enfrentando el desalojo de un hotel? La Asistencia Legal puede ayudarlo. Revise los documentos a continuación ("Derechos de los inquilinos del hotel" y "Preguntas frecuentes para ocupantes a largo plazo") para obtener más información.
Mental Health Services
Mental Health Services
If you or someone you know is experiencing a mental health crisis and is in need of immediate assistance please call the Mecklenburg County Crisis Hotline at 704-566-3410 (Select option 1).
The Hope4NC Helpline connects individuals in need with a live person 24 hours per day, seven days a week. Contact: 1-855-587-3463 to speak with someone.
The Hope4Healers Helpline provides mental health supports for health care professionals, emergency medical specialists, first responders, and other staff who work in health care settings and their families who may be experiencing stress. Contact (919) 226-2002 to receive assistance.
Servicios de salud mental
Servicios de salud mental
Si usted o alguien que conoce está experimentando una crisis de salud mental y necesita asistencia inmediata, llame a la línea directa de crisis del condado de Mecklenburg al 704-566-3410 (seleccione la opción 1).
La línea de ayuda Hope4NC conecta a las personas necesitadas con una persona viva las 24 horas del día, los siete días de la semana. Contacto: 1-888-628-9454 para hablar con alguien.
La línea de ayuda Hope4Healers brinda apoyo de salud mental para profesionales de la salud, especialistas en emergencias médicas, personal de primeros auxilios y otro personal que trabaja en entornos de atención médica y sus familias que pueden estar experimentando estrés. Comuníquese al (919) 226-2002 para recibir asistencia.
Transportation
Transportation
Beginning Monday, June 8, 2020, CATS will end free rides on all services. On this date, a valid pass, ticket or cash fare will be required to ride.
Please visit https://charlottenc.gov/cats/bus/Pages/Modified-Service.aspx for schedule information.
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