Get Tech Help

My Chromebook isn't working!

Is your app in Launchpad not logging you in?

Update your NCedCloud password in Launchpad

Update an app password in Launchpad

Are you worried about someone else on your account?

• Update your launchpad password by following these instructions. 

• Update your NCedCloud password by following these instructions.

• Go to this site and look at the list of devices logged in to your account.

  • Remove devices clicking on the arrow next to them and clicking Sign Out. You can always log back in to your actual devices.

Is your Chromebook slow or having issues? 

• restart your Chromebook (believe me, it can fix a lot! Hold the power button and choose Shut Down)

• update Chrome

• clear your cache

• free up space on your Chromebook

• clean out your local files

• clean out your Google Drive

• delete old messages in Gmail

• remove extensions in Chrome

Tried everything above and still having issues?

• try a reset & hardware refresh

• Powerwash your Chromebook

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