Crisis Housing

Access

• Call Coordinated Entry (704‑284‑9665)

This is the primary gateway for all shelter options in Mecklenburg County. A staffer will call you back (typically within 2 business days) to assess your needs and refer you to the most suitable emergency, transitional, or prevention program (mecklenburghousingdata.org).

• Direct Shelter Contacts (salvationarmycharlotte.org)

  • Men: Roof Above Men’s Shelter – part of the coordinated intake process (704-334-3187,1210 North Tryon Street).

  • Women & Families: Salvation Army Center of Hope – includes meals and case management (704-348-2560, 534 Spratt Street)

  • Domestic Violence Survivors/in imminent danger: Safe Alliance operates a confidential crisis shelter (704-944-0169, location confidential).

  • Youth (<18): The Relatives provides shelter & advocacy (704-501-8260, 1100 East Boulevard).

  • Regardless of category: Call NC 2‑1‑1 (or 1‑888‑892‑1162) as a supplementary resource for emergency housing or rent/utility assistance (charlottenc.gov).

• Community Drop‑in Services

Homeless Resource Center at 618 N. College St: offers meals (breakfast/dinner), showers, laundry, phones, and agency referrals 

Financial Assistance

Rent/utility assistance:

• Crisis Assistance Ministry – rent/utility help via 704‑371‑3001 (charlottenc.gov).

• Housing Collaborative – rental search & resources via 1‑877‑428‑8844. (affordable housing)

Prevention Services

• City & County-funded programs provide prevention services like rapid re-housing, emergency shelter grants through local nonprofits via calling 2-1-1 (nc211.org). This program also provides help with any basic needs, legal services, healthcare, mental health, etc.

• Teacher Next Door: This program offers potential grants, down payment assistance, and special home loan programs for teachers and other public service professionals.