FREQUENTLY ASKED QUESTIONS
PROPERTY ENHANCEMENT PROGRAM
What are the goals of the PEP?
1) Bring homes into compliance with the City's housing standards.
2) Protect the health and safety of the residents and the neighborhood.
3) Improve the aesthetics of the property and the neighborhood.
What projects are eligible for a PEP Grant?
Eligible projects include exterior repairs to the household. Examples of eligible repairs include:
Concrete and Driveway Repair or Replacement
General Repair Projects (Siding, Fascia, Trim Replacement)
Fencing Replacement
Exterior Door Replacement, Locks, and Door Hardware
Exterior House Painting
Gutter Installation and Drainage Repairs
Residential Structures Demolition (Accessory Structures Included, e.g. Sheds, Carports, Patios, Pergolas, etc.)
Roofing Repair or Replacement
Swimming Pool Demolition, Removal, and Backfill
Tree Planting, Tree Trimming, Tree Removal and Replacement
Walkway Repair or Replacement
Window Repairs and Replacement
Can City Staff recommend a good contractor for my project?
City Staff recommends homeowners find contractors by searching online (Google, Next Door, BBB, etc.) and asking for recommendations from friends and neighbors. Here are some great questions to ask contractors before you hire them!
Where can I find a list of contractors that are registered with the City of Lewisville?
To request a list of contractors who are currently registered with the Building Services Division, please call 972.219.3470 or email permitting@cityoflewisville.com.
What is an "Itemized Bid and Estimate"?
A professional always work with a detailed, written contract. A contract should detail a clear project plan and identify what you and your contractor have agreed to. A written estimate should include the following:
• A full description of the work, including prices for the materials, products, and labor.
• Dates when the work will start and be completed.
• A clear payment schedule that lays out when and how much you will be charged.
• The contractor’s warranty detailing what is covered, the duration, and how to file a warranty claim.
• Confirmation that the contractor has general liability coverage for your project.
How do I get a copy of my tax return?
The Internal Revenue Service let's you request a transcript online or by mail!
Where can I see my property tax history?
The Denton County Tax Assessor/Collector's website. Make certain to search by property address!
What permits are required in the City of Lewisville?
The Building Services Division has a fantastic graphic on their website!
Where do I go online to apply for a permit?
The Building Services Division website!
What building codes are adopted in Lewisville?
See the Building Services Division for a full list of adopted codes and related ordinances.
How do I know if a permit was issued to my residence?
To see if a permit was recently applied for or issued to your residence, please call the Building Services Division at 972.219.3470. Otherwise, a complete permit history of your residence may be requested here as a Public Information Act request.
How do I know if my home has been painted with Lead Paint?
The only way to be certain is to hire a certified lead inspector to perform a lead inspection. However, the EPA has many resources to help homeowners, including this informational brochure.
Where can I find a contractor certified by the EPA to repair homes with lead paint?
The EPA has a search tool on their website!
Where can I find a certified arborist to evaluate my trees?
The International Society of Arboriculture has a search tool on their website!
Where can I learn more about planting and types of trees?
Texas A&M Forestry Service has you covered!
Does my neighbor have to pay for half of our common fence/retaining wall?
Fences are considered a civil matter in Texas, meaning the burden of maintenance and repair is decided between the neighbors. Homeowners may replace or repair fences on their property lines. For an official determination of property boundaries, homeowners may consult their survey, or hire a residential surveyor to prepare a new survey.
Where can I learn about Window and Door energy ratings?
The National Fenestration Rating Council has basic information about windows and doors, including energy performance labels. You can also search on their website for specific window and door models, and find local manufacturers to contact directly to obtain a quote or estimate for your home.