Student feedback
Students complete course evaluations online and their personal link to the course evaluation form will remain active until two weeks after the end of term.
Please remind your students to check for the course evaluation email and to complete the course evaluation as soon as they can.
You will be able to see students’ comments about the course in ontrack, in the My Course Feedback section. The course evaluation feedback database is updated with new feedback every Friday.
(1) Click on the My Course Feedback link on the left side menu
You will see a list of all courses which have student feedback.
If a course isn't listed, it means that there isn't any feedback for it yet.
(2) Click on the course title to see the student feedback summary for that course.
The top section counts the star ratings for each of the headings. Only the first Overall course rating is mandatory, therefore there may be fewer responses for the other headings.
In this example, 3 students gave the course 5 stars, and 1 student gave it 4 stars.
If students decide the write comments, these will be displayed in the Student Comments section.
What questions do we ask students on the evaluation form?
The course evaluation form consists of the following sections:
Section 1: Student feedback about your specific course
This is the section you see summarised on the My Course Feedback page.
Section 2: Student motivations to attend the course, what they have gained from the course and what they intend to do next.
Online learning questions – these are only included for some online courses.
Section 3: Write an online review for your course
If students complete this section of the evaluation form, the information is passed on to our marketing team who may publish it on the website.
Section 4: Student’s overall experience at City Lit. This section asks students to rate our facilities and services.
When do students receive the course evaluation email?
This will vary depending on the length of your course.
Shorter courses (fewer than 8 sessions)
The course evaluation email will be sent to students in the morning, on the day after the last session. This is to allow student progressions to happen for very short courses, so that we are not sending the email to students who didn’t attend.
Students on online courses will have additional questions about their online learning experience as part of the evaluation form.
Longer courses (8 sessions or longer)
The course evaluation email will be sent to students in the morning, on the day of the last session.
These students will receive a standard evaluation form.