Library

Curriculum & Instruction

Extension & Community Services

Faculty Development

Library

Compliance Report

Contents

SERVICES AND UTILIZATION

PHYSICAL SET-UP AND FACILITIES

FINANCIAL SUPPORT

LINKAGES

OTHER LEARNING RESOURCES

LIBRARY DEVELOPMENT PROGRAM

AWARDS/DISTINCTIONS/ACHIEVEMENTS/GRANT/BEST PRACTICE

VISION AND MISSION

Vision

By 2022, the library will be a one stop learning venue by providing various library information resources and services.

Mission

The Library commits itself to provide its academic community with essential and appropriate services, required facilities, and balanced collection of materials and resources necessary in meeting the current and future needs of programs and users’ informational, instructional, and personal requirements. It assumes a pivotal role in institutional development through its commitment to achieve success and efficient delivery of services in various aspects of institutional instruction, research, and public service.

GOALS AND OBJECTIVES

Goal

To enhance the intellectual, physical, artistic, social and spiritual growth and development of students through wise and responsible use of library resources.

Objectives

The objectives of the library to support its mission and vision are as follows:

Support the instruction, research, extension and production programs of the institution.
Continuously develop a balanced collection of library resources.
Provide facilities that will help maximize the effective use of library resources.
Organize effective library information sources for easy access of the customers.
Assist and coordinate with faculty members in their instructional and research needs.
Provide services to customers with special needs.

ADMINISTRATION

Approved Organizational Structure of the Library

The College-wide Organizational Structure of the Library is based on the Organizational Structure of the entire CHMSC system which was approved by the Board of Trustee as per Resolution. No. 12, s2021.

CHMSC Organizational Structure

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The Library’s Organizational Structure is also found in the approved Library Operation’s Manual. The management and operation are under the College President, Vice-President for Academic Affairs, and the Director of Library Services. The four campus libraries are managed by license librarians. There are support staff and student assistants who assist the librarian in carrying out library services to its users.

Furthermore, there is an institutional Library Advisory Committee providing non-binding but informed guidance for the continuous improvement of library. Also, the internal and external linkages are expected to generate opportunities for the development of library as a whole. These two entities in some degree influences the operation thus presented in broken lines.

College-Wide Library Services Organizational Structure

Correspondingly, the Organizational Structure of CHMSU – Fortune Campus Library is anchored on the Organizational Structure of CHMSU System and the Institutional Library and Information Services division. As a separate unit, its management and overall operation are under the Head Librarian. The head librarian in coordination with the Director of Library and Information Services, College Dean, VPAA and the library advisory committee establishes strategies, policies, and goals.

There is also a local library advisory committee that give advises to the librarians particularly on the context of collection development. This local library advisory is chaired by the College Dean.

The Head Librarian is responsible for the overall operation. With the implementation of Online Services, the Online Services Librarian assists the Head Librarian in carrying out efficient and effective library services. Support staff handling different service points are under the supervision of the Online Services Librarian and the Head Librarian. They are para-professionals who are equipped with necessary skills and knowledge to maintain provision of quality and satisfying library and information services.

Fortune Towne Library Organizational Structure

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The Library Operations Manual

CHMSC Library Manual was created to provide guidance to librarians, library staff, administration, and library customers on the use of College Library resources, services, and its facilities. The first library manual was approved by the Board of Trustees during its 136th Regular Meeting last April 13, 2012 at the HEDC Building, Commission on Higher Education, C.P. Garcia Avenue, U.P. Diliman, Quezon City. It is adopted and implemented during first semester of academic year 2012-2013.

Library Manual Review Timeline

The Library Operations Manual

Library Board / Committee

The College has established a college-wide and a local library committee to act as an advisory body in matters concerning its operation and maintenance.

A. For College-wide (Institutional Library Advisory Board)

Here are some of the supporting documents that accounts the birth and engagements of LAB to the growth and improvement of the library services.

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The College personnel occupying the above positions automatically become part of the Library Advisory Board.

Since development is dynamic, review of existing policies to consider the new normal practices and conditions is on process. As presented in the infographics, memos, and minutes of meeting in the succeeding pages, it is evidenced that the Library Services of the institution has an active and functional committee that supports its continuous growth and improvement.

Last December 18, 2020, the newly designated Vice President for Academic Affairs called for a virtual meeting among members of the College-wide Library Advisory Board. One of the agenda is to revisit the composition of the institutional and local library advisory committee. It was agreed that the composition of the CHMSC Library Advisory Committee be reviewed for there are new colleges that were established. It was further recommended that librarians will review and study Advisory Board on the librarian’s meeting (December 23, 2020).

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B. Local Library Advisory Committee

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The Local Library Advisory Committee serves as a link between the library and the academic community. It was established to ensure that the learning resources selected and acquired per college are curriculum-responsive. Thus, librarians and faculty members through their program chairs will collaboratively work in continuously developing and monitoring the library holdings attuned to the unique needs of the programs.

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The creation of the Local Library Advisory Committee was also approved through BOT Res #50, s2015.

C. Local Library Advisory Committee (LLAC) Meetings

Local Library Advisory Committee (LLAC) Meeting

April 2022

Local Library Advisory Committee (LLAC) Meeting

October 2021

Local Library Advisory Committee (LLAC) Meeting

November 2020

Local Library Advisory Committee (LLAC) Meeting

October 2019

Management, Administration, and Supervision of the Library

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Moreover, the head librarian is assisted by one (1) licensed librarian for professional works. There are also four (4) support staff who are available to assist in the continuous operation and delivery of quality library services. Student laborers are also provided to give daily assistance among users and in keeping the library neat and organized. They see to it that daily library operation is smooth and in conformity with the approved rules and regulations. Library user positive experience is promoted through good and value-driven service provision, thus comments and suggestions for the improvement of the services are objectively handled and were given utmost address. Correspondingly, enforcement of penalty for those who violated the norms was being observed.

The Head Librarian in terms of qualifications, supervisory functions and participation in academic and administrative activities of the institution

The Head Librarian as one of the Consultants to the Adopted Senior High School Library

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Supervisory Functions

The head librarian plans, organizes, supervises the total operation of the library and responsible for the administration of its resources and services. Some of her duties and responsibilities include: supervision the library personnel ensuring that they will be able to do their functions effectively and efficiently in their respective area of responsibility; directs the works and assigns duties of the library personnel; evaluates the performance of the library personnel; represents the Library in official and social activities of the College; acquire library materials that will support the curricular needs of the college upon the recommendations of the members of academic community such as Deans, Chairpersons, and faculty members; prepare library financial work plan and submits for approval; organizes, maintains, and evaluates the adequacy, richness and recency of library collections; and submits annual, semi-annual, quarterly, and monthly reports to the head of agency. Furthermore, conducts quarterly meeting with her staff to discuss issues and development of the library.

Here are some supporting evidences pertaining to the supervisory functions of the Head Librarian.

Monthly Meeting of Librarians

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Issues Office Memos

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Prepares Budget Plans

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Performs Support Staff Reviews

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Prepares Short and Long Term Plans

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Conducts Meetings

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Prepare and Submit Reports

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Prepares Communication Letters

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Participation in Academic Activities

The Head Librarian supports the College mandate by being involved in the following academic and other co-curricular activities:

Continuous development of learning resources in varied format to support the instruction

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Conduct of regular orientation during opening of the semester for freshmen and transferees as well as to new faculty members

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Preparation of documents during accreditation, COPC, UForm 5, and ISO Audit

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Attendance in recognition, graduation, convocation, and faculty meetings

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Establishment and conduct of extension program and related activities

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Facilitated information literacy/library instruction

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Having 6 units of teaching load

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Participation in Administrative Activities

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She is also very much involved in various administrative activities like:

formulation of institutional and local plans (e.g. strategic plan, QOAP, PPMP);
budget hearing or meeting;
attendance to flag ceremony, general assembly, thanksgiving rites, etc.;
one of the clearance signatories;
local management review

The goal and objectives of the library is satisfactorily implemented

The goal and objectives of the library is satisfactorily implemented. With the implemented programs and activities on each objective, which are enumerated below, it is apparent the Library and Information Services of the institution play a central role in enhancing the quality of academic and research environment attuned to the present needs of the users and compliant with the requirements set by external accrediting bodies.

It also shows that the activities performed are in relation to the attainment of vision, mission, goals and policies of the library and the institution. The long-term plan of LIS in present and future operations entails its commitment to enhance the collection development, services dissemination and use of the library, facilities enhancement, and human resource building.

Likewise, the active participation and periodic meetings of library advisory committee, involvement of librarian in academic activities of the university, support from the management, participation of the users, standard facilities with innovative set-up, regular flow of resource generation, skilled and qualified staff deployment with further training, capacity building in terms of information and communication technology, information dissemination facilities etc. are a few areas where best practices are rooted.

Thus, with sound management practices, the Library and Information Services is a contributing factor for the 100% COPC by CHED, accredited status by AACCUP, ISO 9001:2015 -QMS Certified and Recertified by the CIP, and in the attainment of a university status of the institution.

Below are the goal and objectives of the library. Each objective are provided with library checklist of activities carried on as performance indicators necessary to claim that the library was able to successfully fulfill its goal which is to enhance the intellectual, physical, artistic and spiritual growth and development of students through wise and responsible use of library resources.

With the above-enumerated programs and activities on each objective, it is apparent the Library and Information Services of the institution play a central role in enhancing the quality of academic and research environment attuned to the present needs of the users and compliant with the requirements set by external accrediting bodies. It also shows that the activities performed are in relation to the attainment of vision, mission, goals and policies of the library and the institution as a whole. The long-term plan of LIS in present and future operations entails its commitment to enhance the collection development, services dissemination and use of the library, facilities enhancement, and human resource building. Likewise, the active participation and periodic meetings of library advisory committee, involvement of librarian in academic activities of the university, support from the management, participation of the users, standard facilities with innovative set-up, regular flow of resource generation, skilled and qualified staff deployment with further training, capacity building in terms of information and communication technology, information dissemination facilities etc. are a few areas where best practices are rooted. Thus, with sound management practices, the Library and Information Services is a contributing factor for the 100% COPC by CHED, accredited status by AACCUP, ISO 9001:2015 -QMS Certified and Recertified by the CIP, and in the attainment of a university status of the institution.

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Supporting Evidences

Positive Feedback of the Library Users

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Compliant with External Accrediting Bodies’ Requirement

Certificate of Program Compliance

CHED Gawad Parangal 2022

Recognition Received by the Library Manifesting Effective & Efficient Customer Service Delivery issued by the Office of Planning, Monitoring and Evaluation

The organizational structure is well-designed and effectively implemented

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STAFF / PERSONNEL

The library is headed by Ms. Analyn P. Panhilason – Head Librarian and assisted by Ms. Ma. Charise Camille Q. Pansinsoy – Online Services Librarian. Furthermore, four (4) support staff, namely:

Arlene P. Arita – Circulation Service and Filipiniana Support Staff
Rea Mae A. Garcesa – Periodical Section Support Staff
Ma. Elena T. Flores – Graduate School School and I.T. Support Staff
Leovin D. Dela Serna – E-Library and AVR Technical Staff.

Overall, the library has adequate and qualified personnel to render quality library and information services for face-to-face and online services. The Library has only one plantilla item, CHMSCB-INST1-121-2016 for the librarian. Additional librarian was hired through contract of service. Likewise, four (4) support staff were also hired through contract of service. Student Assistantship program was also considered to intensify the workforce during face-to face classes.

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Analyn P. Panhilason

HEAD LIBRARIAN

PRC License No. 0004047

License Expiry Date: 10/06/2023

Academic Qualifications

Master of Science in Library Science

Negros Oriental State University

March 2019

Bachelor of Secondary Education major in Library Science

University of Negros Occidental-Recoletos

March 2003

Years of Library Work Experiences

19 years
Carlos Hilado Memorial State University
Negros Occidental High School
STI-WNU
Riverside College

Publication

Panhilason, A. (2020). An assessment of public secondary school library media centers in the City of Bacolod, Western Visayas, Philippines. ILIS Journal of Librarianship and Informatics, 3(2), 59-67.

Ma. Charise Camille Q. Pansinsoy

ONLINE SERVICES LIBRARIAN

PRC License No. 0008943

License Expiry Date: 08/15/2024

Academic Qualifications

Master of Library and Information Science (18 units)

Central Philippine University

2021

Bachelor of Library and Information Science

University of San Agustin

2017

Years of Library Work Experiences

4 years
Carlos Hilado Memorial State University
Colegio de Sta. Ana de Victorias, Inc.
University of Negros Occidental-Recoletos

Arlene P. Arita

CIRCULATION SECTION SUPPORT STAFF

Academic Qualifications

Bachelor of Science in Commerce major in Business Management

University of Negros Occidental-Recoletos

2000

Years of Library Work Experiences

9 years and 6 months
Carlos Hilado Memorial State University

Ma. Elena T. Flores

I.T. SUPPORT STAFF

Academic Qualifications

Master in Business Administration

(On-going)

Carlos Hilado Memorial State University

Bachelor of Science in Information Systems

Carlos Hilado Memorial State College

March 2016

Years of Library Work Experiences

1 year
Carlos Hilado Memorial State University

Rea Mae A. Garcesa

PERIODICAL SECTION SUPPORT STAFF

Academic Qualifications

Master in Business Administration

(On-going)

La Carlota City College

Bachelor of Science in Entrepreneurship

Carlos Hilado Memorial State College

March 2017

Years of Library Work Experiences

2 years and 3months
Carlos Hilado Memorial State University

Leovin D. Dela Serna

AVR TECHNICAL STAFF

Academic Qualifications

Bachelor of Science in Information Systems

Carlos Hilado Memorial State College

March 2014

Years of Library Work Experiences

6 years
Carlos Hilado Memorial State University

Detailed Library Personnel Profile

Librarians and Staff Ratio to Users

Ratio & Minimum Requirement (CMO 22, S2021)

For 1,000 and below user population = 1 full-time licensed librarian and 1 full-time support staff
For every additional 3,000 user population or a fraction thereof = 1 additional full-time licensed librarian and 3 additional full-time support staff

User Population Table

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User Population Graph

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Library Personnel Graph

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Library Staff Development Program

The Faculty and Staff Development Program of the College aims to upgrade the competencies of the teaching and non-teaching personnel of the college by providing opportunities for professional development. The institution provides financial assistance to librarian’s attendance to seminars, workshops and trainings in order to update and upgrade the knowledge in librarianship and related field.

Furthermore, Institutional-based and echo seminars are provided to support staff for them to be updated of the trends along provision of effective and efficient frontline services, library information, and related fields. Likewise, during pre-pandemic, student assistants were given in-service training before they will perform their assigned responsibilities. The training helps them in assisting customers and in making sound judgment calls when completing assigned tasks. It will also enable them to be knowledgeable of the library policies, collections and services. It will make them acquire skill in providing first level technical support for computers and library equipment, as well as in providing consistent, high-quality customer service when assisting library users of their diverse needs.

Staff Development Plan 2020-2024

2015-2019 Staff Development Program – An Assessment

List of Seminars, Workshops, Conferences, Trainings Attended by the Library Personnel

In-Service Training

The library personnel hired as Job Order or Contract of Service, has no employer-employee relationship, are not allowed to attend external trainings and seminars. Because of this, the library conducts its In-Service Trainings for the library personnel which aims to enhance their professional competency and personal values in order to ensure that the unit is providing excellent services and be more proactive in offering their support for the achievement of the institution’s goals.

2019 Team Building Activity

The library personnel actively partcipated in the Team Building Activity for GASS on July 12, 2019 in Almaciga Resort, Patag, Silay, Negros Occidental. The team building activity was headed by Dr. Marissa S. Quezon, Dean of College of Business Management and Accountancy. (see images above)

2021 Midyear In-Service Training

The library had its 2021 Midyear In-Service Training for its Support Staff with the theme: “Prepared: Not Scared! Building Bridges while Facing Health Challenges” last July 12-13, 2021. (see images below)

2019 In-Service Training

The library held its 10th Library Day with the theme, “Work Commitment for Quality Service Delivery” on December 9-10, 2019 at Mailum Mountain Resort. In-Service Training for Staff and Student Assistants were conducted with 2 topics covered: Topic 1: Commitment to Work: definition and Tips to Improve Work with the invited resource speaker, Ms. Diwani F. Duropan and Topic 2: Diversity Management in Libraries with the invited resource speaker, Ms. Ma. Lorela Santes. The In-service training was also joined by the library personnel of Alijis and Binalbagan campus. Likewise, there was also team building activities for the staff and student assistants. (see images above)

2021 Year-End In-Service Training

The Library and Information Services of the four (4) campus had its two-day In-Service Training for its Library Personnel on Reskilling and Cross-skilling Competencies Peer-Based Capacity Building held on December 22-23, 2021 at Fortune Towne Campus. This training aims to enhance personnel’s professional competency and work ethics gearing towards the achievement of the institutional goals and going beyond what is expected in the delivery of quality service with a commitment to work.

Topics covered during the training are: Emerging Technology: Innovative Services in Libraries; Overview on Republic Act No. 9470 / The National Archives of the Philippines act of 2007; Understanding archives administration; and Getting along with others and office decorum. On the last day of training, the Librarians and Library Personnel conducted a Performance Review and SWOT Analysis. (see images below)

LIBRARY PERSONNEL COMPENSATION, FRINGE BENEFITS, AS WELL AS OTHER PRIVILEGES, ARE GRANTED IN ACCORDANCE WITH EXISTING GOVERNMENT LAWS AND INSTITUTIONAL POLICIES

The college implements accurately and consistently the existing provisions on salaries and benefits of the library personnel, both permanent and non-permanent. The compensation and benefits are computed in accordance with applicable compensation laws or circulars. When an employee takes on the responsibilities of the position, he or she is entitled to compensation and benefits. The salaries or wages and benefits of non-permanent employees, including those covered by contract of services and job orders, are governed by the provisions of the contract agreements or applicable law and rules covering contract of services or job orders.

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Library personnel hired on contract of service received the following benefits:

Gratuity Pay

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Certification on the compensation and benefits received by Ms. Analyn P. Panhilason – Instructor I, designated as Head Librarian, covering the CY 2019-2021

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Certification showing that the Job Order hires under the Library Services unit received Gratuity Pay.

The Librarians are Qualified

The Fortune Towne Campus Library and Information Services has two (2) licensed librarians. The head librarian is holding a permanent status while the online services librarian was hired as contract of service.

Ms. Analyn P. Panhilason, the head librarian, is a graduate of Master of Science in Library Science and Bachelor of Secondary Education major in Library Science.

Ms. Ma. Charise Camille Q. Pansinsoy assigned as Online Services Librarian is a graduate of Bachelor of Library and Information Science and has earned 18 units in Master in Library and Information Science.

The other support staff are Bachelor’s Degree graduates and the two (2) of them are currently enrolled with their Master in Business Administration.

The presence of qualified librarians in the institution is also one of the criteria for awarding all the programs of the College of Business Management and Accountancy a Certificate of Program Compliance (COPC). COPC is a recognition that the program offerings is fully compliant with CHED policies, standards, and guidelines. It is CHED’s quality assurance system that ensures enrolled in the program receive quality education.

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LIBRARY COLLECTION

Library Collection Development Policy

The Collection Development Policy is written to provide the librarian, library personnel-in-charge, faculty, and administration with guidance and directions in carrying out collection program activities in a cost-efficient and user-relevant manner. Such activities include selection, acquisition, and evaluation of library collections for weeding. In addition, this policy is intended for public to understand why certain materials are added to the library collection and why others are not.

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Library Collection Development Plan

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The 2019-2023 Collection Development Plan was proposed to guide librarians in the fair allocation of resources and help in deciding priorities. The plan defines the nature and scope of library collections, correct weaknesses and maintain strengths, and set standards for the inclusion and exclusion of resources. The plan primarily considers the students, library staff, and subject experts need. Likewise, it is grounded from the utilization statistics, implementation of selection policy, and the curricular and standard requirements.

Library Holdings

As of May 2022, the library has 6,530 titles and 13,118 volumes with 1,599 titles and 2,986 volumes published within the last five (5) years (2017-2021). The library collection supports the instruction, research and other programs of the school.

Below is the collection requirement from the CMO No. 22, S.2021

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Non-print, Digital and Electronic Resources

The College Library has various Non-Print, Digital and electronic resources available that can be accessed onsite and online. These resources are great support and supplemental to the printed resources of the library. With the current trends in technology and the increasing demands for information of the academic community, the library ensures that electronic resources are available. Presently, the Library has subscriptions to Philippine E-journals, Proquest, and IGI Infosci Journals.

Audio Visual Materials

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Online Databases

Online databases subscriptions and open educational resources are available.

CHMSU-FT Online Database Subscription

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CHMSU-FT Open Educational Resources

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Integrated Library System

The CHMSC library system is an in-house automated integrated system that features all needed reports and transactions. The library utilized this system for 17 years now. It helps the library in storing data of library’s collection and its members. It facilitates fast library transactions in borrowing and returning of books and easy retrieval of information needed by the customers in terms of book information, borrowed materials, fines, etc. Its modules include Transactions for Circulation, Cataloging, Library Members, and Inventory; Masterfiles; Miscellaneous; Report; and Utilities. The Library has also its OPAC and Library Attendance system. In the Library OPAC, customers can determine whether the library has a collection of the needed book or if it is available or not. By using OPAC, you can search the Title, Author, Accession number, copyright, publisher, and the ISBN of the book. The search results allows sorting by Title, Author, and Copyright. The Library attendance records the data of library users who enters the library by letting them scan the barcode of their library card.

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Provisions for the Preservation, General Care and Upkeep of Library Resources

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The library has provisions for the preservation, general care, and upkeep of library resources. These provisions are reflected in the Library Operations Manual pages 26-27.

The library collection and services support the mission and vision of the institution, goals of academic unit and objectives of the program.

Library collection supports the VMGO of the institution and the program under survey. The librarians coordinate with the faculty regarding the acquisition of resources to be acquired aligned to their curriculum offerings. The faculty participates in the selection of the resources like books, periodicals and e-resources. During book exhibit, the faculty selects, evaluates and recommends the books in their respective subject expertise. Selection of periodicals is done through price list. Likewise, the dean and program chairs select, evaluate and recommend the periodicals in their respective program.

Library Collection in Support of the Vision-Mission of the Institution

Library Collection for Bachelor of Science in Office Administration

Library Services

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Library Services by the Numbers

CIRCULATION SERVICES

CY 2021

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The data shows that Faculty is the frequent borrowers of books. There is a drop in the Circulation Services due to the suspension of face to face classes wherein most of the students preferred to avail the online library services.

CIRCULATION SERVICES

CY 2020

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CIRCULATION SERVICES

CY 2019

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ONLINE LEARNING LIBRARY ASSISTANCE

CY 2020 - 2021

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DOCUMENT DELIVERY SERVICES

CY 2020 - 2021

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PHILIPPINE E-JOURNAL USAGE REPORT

CY 2021 - 2022

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IGI INFOSCIE JOURNAL USAGE REPORT

CY 2021 - 2022

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PROQUEST USAGE REPORT

January – April 2022

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PROQUEST USAGE REPORT

CY 2021

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The library provides sufficient research books and materials to supplement the clients’ curricular needs.

The library acquires sufficient research books and materials to supplement the curricular needs of the institution. These materials include research books, undergraduate and graduate theses, refereed journals from other institutions through exchange of publications. The library has also various collection of professional journals, magazines, and online databases subscription (please refer to Non-print, Digital and Electronic Resources section of this webpage).

The library maintains an extensive (15% of the total) Filipiniana collection.

The table shows that the library complies with the minimum required percentage. Total number of book collection by title= 6,530. 15% of the total book collection by title= (6,530 x 15% = 980)

As of May 2022, 1,054 (16%) of book collection by title are Filipiniana collection. Total number of book collection by volume= 13,118. 15% of the total book collection by volume= (13,118 x 15% = 1968)

As of May 2022, 2,663 (20%) of book collection by volume are Filipiniana collection.

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The library provides 3-5 book/journal titles for professional subjects in the major fields of specialization.

Summary of Book Collection Per Program

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Summary of Periodical Collection Per Program

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Book Collection for BSOA

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Periodical Collection for BSOA

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The library core collection is adequate, updated and well-balanced.

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The library continuously acquire and update its collection.

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Here are the outcome evidences that library core collection is adequate, updated and well-balanced.

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The professional books, journals and electronic resources for the program are sufficient.

Library collection as references reflected in Course Syllabi and satisfaction survey on the library collection as well as the AACCUP Technical Review and Board Action report and issuance of Certificate of Program Compliance is a manifestation that library collection are sufficient.

SERVICES AND UTILIZATION

The library has information services pertinent to the institution’s requirements

The library has a total floor area of 665.3 sq. m. and can accommodate 13% of the total onsite users. It is open from Monday-Friday at 8:00 AM to 5:00 PM with no noon breaks for onsite users and 24/7 for virtual access of its digital collection. It also offers various services to support the teaching, research, and extension program such as reference and information services, library instruction, ILL, document delivery, selective dissemination of information, and remote access to electronic resources.

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Furthermore, during the pandemic, various innovations have been implemented to support the institution’s Adaptive and Flexible Learning Experience (AFLEx) initiative. This includes Virtual Reference Assistance, scanning or digitization, Online Library Instruction on electronic databases for students and faculty, Subject Bibliography for faculty, Book/Non-Book Recommendation, and Circulation Services through book pick-up and drop off and the “book padala” through recognized courier.

On-site Services

Selective Dissemination of Information

The library carries out selective dissemination of information in which new acquisitions, accomplishment, utilization, and other library activities are widely publicized through display, newsletter, and posting on bulletin boards.

Reference and Information Services

This type of service is given to any library user on how and where to locate his/her information needs. It includes the issuance of written referrals to other institutions.

Internet and Computer-Aided Research

These services aim to provide access to information through online sources. The library provided PC’s and wireless network (WiFi) for online research. Also, computers for e-resources are also available for use.

Circulation

This function involves the charging and discharging of library materials. This is where transactions for borrowing, returning, overdue fines, and library card (application, replacement, and validation) are processed and considered as a place for information dissemination of the library.

Digitization

This service is an avenue for digitizing print materials such as books, magazines, newspapers, handwritten or typed original manuscript, letters, notes, or other documents, subject to copyright law.

Photocopy

This service aims to provide convenient and accessible means of reproducing information to customers.

Online Services

Click the images below to play video links and enlarge image views

www.facebook.com/watch/?v=729918301503107

www.facebook.com/watch/?v=644913733053933

Functional and Interactive Library Webpage

The CHMSC-FT Library Web Portal can be accessed in http://ftowne-library.chmsc.edu.ph/. The webpage was developed and became functional in 2012, it is a communication tool where news, accomplishment, policies among others are disseminated connecting library to its users. Tied to the four-fold function of the academic institution: instruction, research, extension, and production, the library website support research through providing access to sophisticated research tools and full text databases. It also supports academic community through public access of its online resources, academic commons, and services. It also provides link to the library’s subscription to Philippine E-Journals, Proquest, and IGI Infosci Journal.

The Library Web Portal

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Academic Common in the Library Web Portal

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Library Web Portal Menu

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Services in the Library Web Portal

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News and Announcement Section

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Pathfinder in the Library Web Portal

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Online Databases Subscription

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New Acquisitions in the Library Web Portal

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The library also utilizes the Facebook Page, being a popular social media platform to keep clients updated and actively involved in the different online activities of the library. It can be accessed in https://www.facebook.com/CHMSUFTLibrary. It has more than 2,000 followers. Likewise, clients may contact the library through our virtual assistant in Messenger, “OLLA” – Online Learning Library Assistant for easier transactions.

CHMSU-FT Library

Facebook Page

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CHMSU-FT Library

Facebook Insights

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CHMSU-FT Library

Facebook Page Reach

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Library Updates and Programs Posted in Facebook Page

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Click the images below to see their detailed information

The library employs an in-house Integrated Library System, a software for its automation, to speed up all library transactions and to deliver fast, quality and accurate information to its users. The development and design was a collaborative effort of the librarian and an alumnus programmer.

Online Public Access Catalog (OPAC) is provided for the library users. It makes locating and retrieval of library materials easier and faster. Through OPAC, the library users will know whether the library has a collection of the needed book or if it is available or not. The search results allow sorting by Title, Author, and Copyright. The library has computer units for OPAC and it strategically located in the different areas of the library that allows onsite library users to check the availability of the books they are looking for.

The module of Integrated Library System includes Transactions for Circulation. This transaction facilitates borrowing and returning of library materials. It makes Circulation transaction easier and time-saving. Book utilization report is also provided by the library system.

The Integrated Library System has module for Cataloging. It helps the library in storing the bibliographic information of library’s collection. The Cataloging module allows cataloging of books, serials, journals, thesis, and other non-book materials. Through the stored data, the system can generate reports needed by the library and it can be easily retrieved and print. The reports include Accession Book Report, Call Number Report, Subject Report, Collections’ Status, Collections’ Statistical Report, Inventory Report, Nonbook Statistical Report, Nonbook Collection Report, Books Bibliography, and Nonbook Bibliography. The system also allows printing of Catalog Cards.

The library offers Internet and Computer-Aided Research to its library users. This service aims to provide access to information through online sources. The library has computer units that can be used for the internet searching at the library. It also has 20 tablets that library users can use in their research. Moreover, the library users can connect to the wireless network (WIFI) for their online research. These services answer the increasing information demands of library users. The Utilization Report of Internet and Computer-Aided Research Services shows that library users may find these services useful in completing their academic requirements. However, the pandemic caused the library to close and making onsite library services such as internet searching not available.

The library ensures that aside from its printed resources, it has online databases to support and meet the academic, research and information requirements of the academic community. Presently, the library has subscriptions to Proquest, IGI Infosci Journals and Philippine E-Journals. Promotional materials for the online databases is displayed in the e-library for library users’ awareness. The librarians also conduct Library User Education sessions on the access and utilization of e-resources and doing online research before the pandemic. Furthermore, online library instruction on the access to online databases subscriptions were conducted. The library also disseminates the availability of online databases through distribution of online databases username and password as well as published it in the library’s Facebook page. The online databases links are also available in the library’s web portal. Likewise, the library provides links of OER that can help in the research needs of its users

The library conducts inventory every summer of the academic year. To make inventory easier and time-saving for the librarians and staff, the Integrated Library System supports the inventory program of the library. It has features on inventory of collections and generate reports on existing, non-existing, and lost books. The library also submits the inventory report to the Property Officer of the institution.

The Integrated Library System offers serial control. It has a module that allows the storage of data for journals and unbound serials. It can also generate reports for all the journals and unbound serials. The library also assigns Accession Number to all journals and magazines. It also implements barcoding system for all Periodicals Collection.

The library has a collection of CD-ROMS housed in the Multimedia Room that can be borrowed by students and faculty members to support their classroom activities. The computer units in the E-library has also CD-ROM drives. Moreover, the library system has CD-ROM module that supports the storage of collection’s data and allows to generate Collection Report for CD-ROM.

As part of the library automation, the library implements the bar coding system. All its collection were barcoded as well as the library card of students. Everytime the students enter the library, they just need to scan the bar code of their library card for easy tracking of library attendance.

The library has 2 photocopying machines to cater the photocopying needs of students and faculty. This service aims to provide convenient and accessible means of reproducing information to customers. Library materials intended for library use only may be photocopied inside the library.

The CHMSU-Fortune Towne Campus Library observes the library hours as stipulated in the Library Operations Manual from 7:30 AM – 7:00 PM – Monday to Friday and 8:00 AM – 5:00 – Saturdays, with a weekly total of 65 hours. However, with the COVID-19 pandemic affecting the service hours of the library, it is now open from 8:00 AM – 5:00 PM from Monday to Friday and is closed on Saturday, with a weekly total of 45 hours. On the other hand, the library strengthened its online services such as providing 24/7 remote access to online database subscriptions, online virtual assistant named, OLLA (Online Learning Library Assistant), implementation of online document delivery, and provision of OER links in the library web portal.

The library keeps all members of the institution updated of the different collection, services, and activities through different tools and resources, such as bulletin board displays, TV Board, Web Portal, Facebook and e-mail to all faculty members. New Acquisitions were also displayed for library users’ awareness. Moreover, the library conducts User Education Sessions to promote the e-resources available. Library orientation is also conducted to inform the students of the different resources and services that they may avail. Various activities were also conducted to promote books in the library and to enhance the research skills of the students.

The library ensures that during library hours, the librarians and staff are available to assist and provide library services. From 8:00 AM to 7:00 PM during weekdays and 8:00 AM to 5:00 PM during Saturday, the librarians implements the shifting of schedule among staff and student assistants. Students Assistants are also available to assist and provide library services. However, during pandemic the library open from 8:00 AM to 5:00 PM during weekdays only and closed during Saturdays. To cater the research and information needs of library users, Online Services Librarian was assigned to take charge of all online services to ensure that all library clients will be accommodated.

The Library Services are Efficiently and Effectively Provided

To ensure that the library services are efficiently and effectively provided, various surveys for Customer Satisfaction on the library resources, services, facilities, and personnel were conducted.

Majority of the surveys attest on the efficiency and effectiveness of library services provided.

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The library also receives Certificates from PME Office for adhering to the Quality Policy in providing quality and very satisfactory services to its customers.

The library likewise received positive feedback from its customers, a strong manifestation that services are efficiently and effectively provided.

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The utilization of the library by the students and faculty is a manifestation that the library services are efficiently and effectively provided.

Use of the Library Before Pandemic

Use of the Library During Pandemic

The Library Users are Satisfied with Library Services

Aside from the customer satisfaction survey results, testimonies of the students and faculty members show how satisfied they are of the library services, resources, facilities, and personnel.

Please click the navigation buttons on the side of the images to see more testimonials,

PHYSICAL SET-UP AND FACILITIES

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The library at Fortune Towne Campus, is strategically located at the 2nd floor of the ICT Building with a total floor area of six hundred sixty-five square meters (665 sq.m.) and a reading area of 420.16 square meters, hence, the seating capacity requiring a space of 1.5 sq. m. per student the library can accommodate 280 students or 13% of the total onsite users.

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The library continuously develops its physical setup and renovations to give users a comfortable stay in the library. It also aims to accommodate more students and teachers and create different learning spaces adaptable and convenient to the users.

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The library has a total floor area of 665 sq. m. with 420.16 sq.m. reading area. Based on the Space Requirement based on CMO 22, S2021: The library can accommodate at least 13% of the total on-site users.

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The library has a total floor area of 665 sq. m. with 420.16 sq. m. reading area. Based on the standards required, each user should have 1.5 sq. m. Thus, the library can accommodate 280 users in one seating, which is above the minimum seating capacity requirement of 10%.

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The library has a different collection that can support the academic and research needs of the library users. A comprehensive collection of printed resources is available, and online subscription to the various databases is made available onsite or online. This gives the library users different references that would suit their research needs and other academic needs.

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The library has different offices and work areas provided for the librarian, library staff, and technical personnel and equipment.

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The library is located on the second-floor of the ICT Building. For easy access to the library, the newly constructed Business and Management Building has an elevator and a bridge that connects to the library.

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The library adheres to the required standard for furniture and fixtures. The different areas of the library are a combination of lounges, reading spaces, book collections, and periodical stands. It also has some unique features that make it attractive to students who want to have a comfortable stay in the library.

The following library furniture and equipment are available

Adjustable/Movable Shelves

Magazine Display Shelves

Newspaper Rack

Standard Table and Chairs

Carrels for Individual Study

Desks and Chairs for Staff

Charging Desk

Dictionary Stand

Atlas Stand

Bulletin Board and Display Cabinets

Bulletin board display and TV Board is available to inform library users of new acquisitions, new services, and updates to the library. Likewise, newly acquired books are displayed to allow library users to browse the new acquisitions.

Vertical File Cabinets

Book Rack

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Computers with Printers

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Map Stand/Cabinet

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Other Library Furniture and Equipment

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The library is well-lighted. Forty watts fluorescent artificial lamp were utilize. In the Book stacks luminaries are oriented perpendicular to stacks in order to avoid direct light since it causes damage to paper materials. The lighting facilities were regularly inspected and maintained. The library has wide windows which allowed natural light in the individual study area and in the reading area. We also adhere to the university's mission, which is the greening community. That is why the library ensures all lights are energy efficient.

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The library is equipped with proper ventilation. The ceiling fan and air conditioning units are strategically located in all areas of the reading area to ensure adequate ventilation to give a comfortable learning experience to all library users.

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The library is well lighted and well ventilated. This makes the library conducive to learning. It is improving its aesthetic by providing different learning areas. Students and teachers may enjoy the lounge area and sofas to allow a comfortable stay and meaningful learning experiences.

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In case of fire, the library is equipped with fire extinguishers located in strategic places for easy access. Fire alarms are also installed together with smoke detectors.

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Security cameras are installed in strategic places to ensure that the library resources are secured and monitored. The library has also separate entrance and exit doors. The entrance door is managed by a library staff who will make sure that all users have properly logged in their names and check what they can bring inside the library. Bags and other things should be deposited in the baggage area outside the library.

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Based on the satisfaction surveys conducted, the library got a very highly satisfied result with library facilities. It only shows that the library is conducive to learning.

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It maintains aesthetically pleasing working areas for all library users. It offers different spaces to cater to the different types of researchers who work best if they are comfortable.

FINANCIAL SUPPORT

The institution has a regular and realistic budget for the library. The fund source is the Fiduciary Fee (Library Fee) which is five hundred (500) pesos per student. It is augmented by the General Appropriation Act (GAA) through the Modified Disbursement System (MDS). With the implementation of RA 10687, the UniFAST Law, the CHED recompense the library fee every semester.

Every year, the Finance Management and Accounting Division allocates an amount for each Unit, including the library, before the end-users craft an Annual Procurement Plan and its corresponding Project Management Procurement Plan. Based on the undergraduate population, the average budget from the fiduciary fund in a year is two million five hundred pesos (2,500,000.00).

The annual financial work plan or budget allocation for the last five years shows that it is increasing. The figure implies the vibrant support of the administration to improve the library's collection, infrastructure, and set-up.

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In coordination with the finance and accounting division, the Head Librarian prepares and manages the annual library budget. Librarians and library staff participate in the budget preparation by identifying and recommending library resources based on the actual needs and services provided by the library.

An annual procurement plan is prepared in consultation with the library staff. Library needs are provided through purchase requests and with the administration's approval. Library fees and funds allocated for the library are utilized for library enhancement, salaries of job-order and library aides, acquisition of facilities, equipment, furniture and fixtures, collection development, and services improvements.

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All fees and funds allocated for library resources and services are utilized solely for such purposes and are properly audited. The procurement schedule through an annual procurement plan guides the head librarian on what and when to request the materials or equipment.

Based on the 2019 expenditures, the record shows a considerable increase in library expenditures, 106% in 2020 and 193% in 2021, respectively. It implies that the institution is investing in the learning resources and making the library a physical space with robust connectivity, an up-to-date and adequate collection, and well-maintained and modernized equipment and furnishings.

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In line with the policy of transparency and accountability, CHMSU empowers each fund manager to spend the allocated budget; it enables the office/unit to have a better and more satisfying operation.

Because of the financial support from fiduciary fees, GAA, and other external funds, the library collection, IT equipment, and facilities were prioritized. The establishment of Learning Common Area, Discussion Rooms, Graduate School Library, E-Library, and Student Lounges; the repainting of walls and ceiling; the installation of CCTV, Internet leased line; as well as, the installation of ceiling fans in the student lounge were some of the innovative projects that streamlined the physical set-up and environment.

Also, with adequate budget, there is enough support staff to facilitate the delivery of services.

As a result, the library improves its status in terms of programs, resources, and services. It become more responsive to the requirements of online teaching and flexible learning modalities.

Financial Support from Other Fund Source.pdf

LINKAGES

Libraries like any organizations cannot stand alone; they need the support of other institutions, agencies and/or individuals to attain their objectives. The library of CHMSU Fortune Towne Campus has an active and well-established connection with 19 government agencies/institutions, 39 local and international public and non-government/private agencies, 64 Higher Educational Institutions, and 13 individuals.

FlipbookClick to view the flipbook.

OTHER LEARNING RESOURCES

The library ensures that aside from its printed resources, it has other learning resources to support and meet the academic, research and information requirements of the academic community. The other learning resources include STARBOOKS, Philippine E-Journals, ProQuest, IGI Infosci Journals, and IG Library for ebooks. The library likewise provide links of Open Educational Resources and Reference Tools through its web portal.

CHMSU-FT Online Database Subscription

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CHMSU-FT Open Educational Resources

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Online Databases Usage Report

Online Databases Usage Report.pdf

Purchase Orders of E-Books

E-Book PO.pdf

Reference Tools

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The library disseminates the availability of the subscribed online databases to its users to maximize its use.

Dissemination on the availability of online databases subscription.pdf

The librarians conduct library instruction on the access to online databases subscription.

Conduct of library instruction on the access to online databases subscription.pdf

LIBRARY DEVELOPMENT PROGRAM

Overview

The Library is committed to a user-centered approach in all aspects of its programs and services. Its five (5) year strategic plan primarily focuses on promoting intellectual growth and creativity by developing collections, facilitating access to information resources both physically and virtually, developing programs that foster student success, creating a welcoming and comfortable space, and optimizing delivery systems to provide access to relevant resources and services regardless of location, resource type, or technological platform. This strategic plan is anchored on the strategic roadmap of the institution for 2020-2024.

The Strategic Planning Process

Library Strategic Plan 2020-2024.pdf

The pre-strategic planning was conducted on December 10, 2019 in Mailum Mountain Resort, Bago City. The personnel assessed the last five-years performance of the library based on the 2015-2019 strategic plan and annual action plan. Also, the unit’s Strengths, Weaknesses, Opportunities, and Threats (SWOT) were identified. On January 10, 2020, the library’s first quarter meeting was held and one of the agenda was the drafting of the strategic plan. The output during the pre-strategic planning and the disseminated institutional 2020-2024 strategic plan were the baseline in crafting the five-year development plan of the library. Paramount attention was accorded to the improvement of collection, personnel, services, physical set-up, and linkage. The drafted plan was routed to stakeholders for their comments, suggestions, and further recommendations. The finalization of the 2020-2024 strategic plan of the College Library was held on February 12, 2020. It was approved by the Campus Executive Director last February 14, 2020.

Action Plan

The Annual Action Plan of the library is anchored on the Library Strategic Plan 2020-2024.

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Accomplishment Report

The Annual Accomplishment Report of the library summarized the past year in terms of its objectives, strategies, and accomplishments. It also highlights the utilization statistical reports and other achievements of the unit.

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Performance Review and Action Planning

The library conducts performance review annually to assess as to how the unit performs for the past year and to review its accomplishment based on the target set in its action plan. Likewise, action planning is done based on the five (5) year strategic plan of the library.

2019 Performance Review and Pre-strategic Planning

The library had its Performance Review for CY 2019 and pre-strategic planning on December 10, 2019 in Mailum Mountain Resort, Bago City.

2020 Performance Review and 2021 Action Planning

The library had its Performance Review for CY 2020 and 2021 Action Planning on January 7, 2021 in the library.

2021 Performance Review and 2022 Action Planning

The library had its Performance Review for CY 2021 and 2022 Action Planning on January 18, 2022 in the library with the presence of the Director of Library and Information Services, Dr. Ruvy M. Tuble.