Cognitive Friction: A Powerful Governance Tool in the Age of AI

Ann Harten discussed what if the biggest AI risk in the boardroom isn't bias or security–but agreement? This session offered a practical governance lens for leaders who want AI to enhance–not dilute –judgment, resilience, and strategic clarity

Ann M. Harten, NACD.DC, is a board chair, independent director, and AI transformation advisor who helps executive teams and boards strengthen governance in the age of AI. With board leadership experience across healthcare, agriculture, and family enterprise, she brings a practical lens to fiduciary oversight, strategy, succession, and risk. A former global executive in HR, IT, and AI transformation, Harten combines operating depth with formal study in artificial intelligence to help leaders govern emerging technology with confidence, discipline, and long-term value in mind.