Bihar 

This space intends to give a sneak peek at the various departments of our organization. In this feature, we have spotlighted our Training department. 

Trainings are designed to help organizations optimize employee performance. Enhancing an employee’s knowledge and skills is imperative for any organization. It provides a visible positive impact not only on an employee’s performance but also on the organization’s overall performance as well. 

This is a source of motivation to bring interactive and beneficial learning modules for the employees that not only improve their technical skills but also enhance their overall personality.  Following are some of the trainings that are taken up at Chaitanya for our employees :

• Synergy Training (for all the Regional, Cluster, and Zonal Function Managers @ Head Office)

• Train the Trainer 

• Leadership Development Program (for UM's)

• Induction 

• Refresher Training (support department and operations team)

• First Time Manager's training

• Low-performance CRE training by UTM’s

• Low-performance ABM/BM training by RTM's

Training implicitly motivates employees to perform more efficiently. An increased engagement, drives productivity. Towards this objective, in Chaitanya, we have an aplomb training team of about more than 90 members in the Head Office and field.  

To optimize employee performance, there is an ever-increasing emphasis on learning and upskilling. To train our employees from the grass root level, the focus is to give improved training support to Customer Relationship Executives (CREs) and Branch Managers (BM’s) of our organization. 

Creating a long-term meaningful impact in the lives of our customers is our guiding light. At times to inquire about the well-being of our employees at the branch as well as our customers, we are habitual of visiting our branches across the nation. Thus, on a bright sunny day, a team from the Head office of Chaitanya from Bangalore set out for a field visit. The journey was to the Kunigal branch, famous for its horses. The town had pastures laid over calming to the senses was the greenery around which made the journey a respite from the maddening crowd of Bangalore.

Here’s an excerpt from the account that was shared with us by one of our teammates (who wishes to remain anonymous) who attended one of the GRT sessions at the field:

"There are almost 7 women potential customers of Chaitanya here for the GRT, attending the session. The place that we are in is shady but the smiles, hopes, and aspirations of these young women are commendable. In their daily routine, with Chaitanya, they find a silver lining in the cloud that helps them fight their daily struggles and hope for a better tomorrow. 

There is no electricity, and in the small room, they have a cat and a rabbit also attending the session. Amidst the chaos, however, is a light of hope which ignites the many dreams that these young women have. There is a girl who has brought her child to the meeting. The child is constantly troubling her, still, she manages in some way or the other to show the world that she got wings to fly with Chaitanya. 

In every woman here I see a manager who is willing to do all that it takes to have the life she aspires of. There are dreams, sacrifices, love, and dedication that I see in their eyes. Early morning without even having breakfast these wonderful women are here to grab this beautiful opportunity that Chaitanya offers them. 

Wish they achieve what they are willing to work hard for.  I am sure their journey with our organization will be fulfilling!"