1. Introduction

Calcinatio Collective, LLC ('we,' 'us,' or 'our') is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, who we share it with, and your rights regarding your data when you visit www.calcinatio.com or engage with our services.

By using our website or services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Information You Provide Directly

We collect personal information when you:

• Complete a purchase through our online store

• Create an account on our website or content portal

• Complete an invoice or payment agreement form

• Sign a contract or service agreement

• Submit a review, comment, or survey response

• Contact us directly via email or form submission

The types of information collected may include your name, email address, phone number, billing and shipping address, payment information, and any other details you provide.

2.2 Information Collected Automatically

When you visit our website, we and our third-party service providers may automatically collect certain information, including:

• IP address and general location data

• Browser type and operating system

• Pages visited, time spent on pages, and referring URLs

• Cookies and tracking pixel data (see Section 5)

3. How We Use Your Information

We use the information we collect to:

• Process transactions and fulfill orders

• Provide access to purchased courses, programs, and portal content

• Communicate with you about your account, purchases, or inquiries

• Send promotional emails, updates, and marketing communications (with your consent)

• Improve our website, services, and user experience

• Comply with legal obligations and enforce our agreements

• Analyze usage trends and measure the performance of our offerings

4. Payment Information

We use Stripe and Square to process payments. Your credit card and financial information is collected and stored by these processors, not by Calcinatio Collective, LLC. We do not store full payment card details on our servers. These processors operate under their own privacy and security policies, which we encourage you to review.

5. Cookies and Tracking Technologies

Our website and certain third-party tools we use may utilize cookies, web beacons, tracking pixels, and similar technologies to collect information about your browsing behavior. Cookies help us:

• Remember your preferences and login status

• Analyze website traffic and usage patterns

• Deliver relevant content and advertising through third-party tools

You may adjust your browser settings to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may affect the functionality of certain areas of our website.

6. Third-Party Services

We share your information with trusted third-party service providers as necessary to operate our business, including:

• Payment processors: Stripe and Square

• Email marketing platforms

• Analytics tools (e.g., Google Analytics)

• Content portal and course delivery platforms

These service providers are authorized to use your information only as necessary to provide services to us. We do not sell your personal information to third parties.

We may also disclose your information if required by law, legal process, or government request, or to protect the rights, property, or safety of Calcinatio Collective, LLC, our clients, or others.

7. Google Analytics

We use Google Analytics to understand how visitors interact with our site. Google Analytics collects data such as pages visited, time on site, and general location. This data is aggregated and does not personally identify you. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on available at tools.google.com/dlpage/gaoptout.

8. Children's Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. We may work with minors in specific contracted training engagements at the explicit request of their parent(s) or legal guardian(s). In such cases, parental consent is required prior to any engagement.

If you believe we have inadvertently collected information from a child under 13, please contact us immediately so we can delete it.

9. International Users

Our primary user base is located in the United States; however, we may have visitors from outside the US, including from the European Union. If you are located in the EU or another region with data protection laws that differ from those in the United States, please be aware that your information may be transferred to and processed in the United States.

If you are located in the EU, you may have rights under the General Data Protection Regulation (GDPR), including the right to access, correct, or delete your personal data. To exercise these rights, please contact us at the information below.

10. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

11. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

12. Your Rights and Choices

Depending on your location and applicable law, you may have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate or incomplete information

• Request deletion of your personal information

• Opt out of marketing communications at any time by clicking 'unsubscribe' in any email

• Request that we stop processing your data in certain circumstances

To exercise any of these rights, please contact us using the information in Section 14.

13. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make changes, we will update the 'Last Updated' date at the top of this document. We encourage you to review this policy periodically. Your continued use of the website after changes are posted constitutes acceptance of the updated policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

www.calcinatio.com
Support@calcinatio.com

Calcinatio Collective, LLC
PO Box 109, Fultondale, Alabama, 35068