Revised August 1, 2024
8. Fraud and hacking
Notwithstanding the foregoing, we do not necessarily monitor user content on this site.The user shall not slander or infringe upon the rights of the user or our staff.It refers to the sending of spam messages, the use of gaffes, slander, abuse, racism, impersonation, intimidation, fraud, fraud and other acts that BRAEVE has deemed inappropriate at its own discretion.
9. Terminating a Service
Notwithstanding the foregoing, we may, at our sole discretion, decide in good faith to deny access to any part of this Service or to any game for any reason.We may suspend, terminate, modify or delete our account or game account at any time for any reason, with or without notice to you.Customer acknowledges that any terminated account is not entitled to a refund in whole or in part.
Upon receipt of termination notice, Customer agrees to immediately discontinue any attempt to access this Service and/or Customer's account.If you do not discontinue, you agree that an injunction will be issued by the competent court to permanently prohibit you from attempting to access this Service, as set forth in this Agreement.
10. Service interruption
The Company has taken all necessary precautions to ensure the stability of this Site and Services.However, they are subject to routine and non-periodic maintenance, which can result in accidents that can result in server data loss.We acknowledge that the server data is owned by us alone and that you will not hold us responsible for any loss of such data.We will perform maintenance in good faith to maintain the quality and stability of this Service and to improve, modify or otherwise maintain this Site.Such maintenance may interfere with gameplay and availability of the Services.
In the event of downtime not announced or announced for this Service, we shall not be responsible for any time limited game events, purchases, virtual currencies, or confusion associated with or derived from the Game or Service.Customer understands that Customer has no right to a refund or other compensation for the suspension of this Service.
Certain technical requirements may be required to play games on this site.BRAVEVE does not guarantee the compatibility of the game or service with Customer's terminal or software, nor shall we be responsible for any disruption or loss of data on Customer's terminal due to the game or incompatible system with the Service.
11. Advertising in this Service
When you download and/or play a game, you receive advertising messages that appear in and around the game environment.Do not use this service if you do not wish to receive advertising messages.
Any third-party-generated game or advertisement on this site does not mean that we or our subsidiaries and affiliates support the opinions or views expressed by these third-party websites or advertisers.We expressly state that we are not responsible for the accuracy, availability, integrity or quality of the content contained in these sites.Furthermore, we are not responsible for the quality or delivery of the products or services that are accessed, obtained or advertised by such advertising (including third party websites linked there).Therefore, BRAVEVE, its parent company and its affiliates are not responsible for errors or omissions in information contained in such advertisements (including third-party websites linked there) or consequences of their use.
12. Price and Payment
We offer virtual currencies for purchasing in-game goods and/or services through a variety of different payment processing methods available on this site.Before you purchase a virtual currency from us through a payment service company, we ask you to verify that the purchase you intend is correct.Email me immediately if there is an error in your credit : Please contact us at braeve_app@braeve.jp .
We offer several different payment processing methods on this site:
(1) Credit Card: If you are under 18 years of age, your legal guardian must be notified and agreed to the purchase amount prior to the purchase.
(2) Mobile Phone: If you are under 18 years of age and make a payment through your mobile phone, your legal guardian must be notified and agreed to the purchase amount before purchasing.
(3) Prepaid Card: If the customer uses a prepaid card, we hereby confirm that the prepaid card was purchased from an authorized retailer and has not been modified in any way.
Virtual currency purchases are non-transferable, and those purchased in one of the games can only be used in the relevant games.At our sole discretion, we have the right to change the in-game value of virtual currency, the amount of virtual currency required to purchase in-game items, or to delete in-game items available in virtual currency.
All purchases made on this site are final and we do not offer cash refunds or credits for virtual currency purchases.You may not trade, give, or sell virtual currency or in-game items for any reason, nor may you encourage others to do so.We have the right to delete virtual currencies, restrict access, or reduce the value of virtual currencies in the following cases:
i. If there is evidence of violation of our policy on virtual currency;
ii. If the virtual currency is deposited due to an error;
iii. If the purchase is made illegally, illegally, or if there is a chargeback.
Customer's rights to use this Service are subject to restrictions set by us or your credit card issuer.If for any reason, including chargeback, we are unable to claim payment to your credit card or if your claim is returned to us, we have the right to suspend or terminate your access to your account, thereby terminating all of your obligations under this Agreement.
Customers may purchase virtual goods or currencies in cash within the past seven days and request a refund if they are completely unused.
If you purchased it within the past seven days and have used up some of it, you cannot request a refund.
In addition, if you receive an additional virtual product with the purchased product and use up some of the additional virtual products, you will not be able to request a refund.
In addition, if you receive a virtual product or currency as a gift, you cannot request a refund or exchange it for cash.
However, if there is a problem with the virtual product or currency you received, you can apply for a refund within 90 days of the purchase.
Refund: We accept refunds through our customer service, but they follow the refund policy of each platform (Google, Apple) you paid for.Please understand that when processing the purchase cancellation application, the refund period, the number of days required for the refund, and the payment method depend on the platform on which the payment was made.
The payment policies for each platform are as follows.
・ Google play:https://support.google.com/googleplay/answer/2479637
・ App Store:https://support.apple.com/ja-jp/HT204084
13. Intellectual property rights
Our site and its contents are owned and operated by us and our partners.All content, including forums, games, sites and/or services provided, is owned by us and our partners alone and is protected by copyright, trademarks, patents and other intellectual property laws and regulations, and other applicable laws and regulations.Customer acknowledges that Customer has no claim, benefit or license to copy, duplicate, distribute or otherwise use this Site or Services for commercial purposes.
14. Disclaimer
Customer agrees to indemnify, defend, and indemnify, defend against, and damage any third party provider to us, its affiliates and their respective officers, directors, employees, representatives and sites from all claims and losses including reasonable legal fees caused by Customer's breach of these Terms.
15. Responsibility for our services
If permitted by law, in any circumstances, including but not limited to negligence, we shall not be liable for any special or consequential damages arising from the use or unavailability of this Service or the Site, even if we have been informed of the possibility of such damages.In no event shall our total liability to you for all damages, losses, and causes of action (including, but not limited to, contracts, negligence, tort or otherwise) exceed the amount (if any) you have paid to access the Services.
16. Other
These Terms and Conditions provide for the relationship between us and you, and may only be changed or terminated in writing, and these Terms and Conditions do not give rise to any third-party beneficial interest.If you fail to comply with these Terms and Conditions and we do not take immediate action, all rights of our Company under these Terms and Conditions will be expressly reserved.We have the potential to take action in the future.The invalidity or unenforceability of any part of these Terms and Conditions shall not affect the validity or enforceability of any other part of these Terms and Conditions.If any part of these Terms and Conditions is deemed invalid or unenforceable for any reason, minor changes (and only minor changes) necessary to make them valid and enforceable shall be deemed to have been made.
Our company operates and manages this service from an office in Tokyo. For inquiries by mail, please contact 〒160-0022 Shinjuku 1-13-1 Ohashi Gyoen Station Building annex 5F.The Company does not indicate that this Service is appropriate or available elsewhere.Any person who chooses to access this Service from another location is therefore responsible for accessing it on their own initiative and for compliance with local law, if and to the extent that local law applies.
All matters or disputes arising out of or relating to these Terms and Conditions or to these Services shall be governed by, construed and enforced in accordance with Japanese law (without regard to principles concerning conflict of law).Any claims arising out of or relating to these Terms, Services or the Site shall be made exclusively in the courts in Japan and you hereby expressly agree to the human jurisdiction of these courts.
17. Customer Support
Please contact BRAVEVE service at the following e-mail with detailed information (equipment information, screenshots of the problem, etc.) if there is a problem.
EMail : support_otome@braeve.jp