This Privacy Statement covers personal information, non-personal data collection and aggregate reporting.
Personal information
Personal information is information that is associated with your name or personal identity. Boyle Tracing & Locating LLC only requests personal information that is required by the State of Florida Department of Financial Services (DFS) to recover unclaimed property, or to support other investigative research services.
Once you choose to provide us with personal information, it will be used only to support your customer relationship with Boyle Tracing & Locating LLC. Boyle Tracing & Locating LLC will never share your personal information with others without your express permission.
On the Boyle Tracing & Locating LLC website, you can request information, download forms, or find out more about unclaimed property and other services that we provide. The types of personal information you provide to us on these pages may include name, address, phone number, or email address.
To improve our website services or communications and improve our products and services, we may also ask you to provide us with information regarding your experiences with our products or services. Providing this additional information is optional.
Non-personal information
Non-personal information is data about usage and service operation not associated with a specific personal identity. Boyle Tracing & Locating LLC collects and analyzes non-personal information to evaluate how visitors use the Boyle Tracing & Locating LLC website.
Non-personal data we collect may include the pages visited on the Boyle Tracing & Locating LLC website, unique URLs visited within boyletracing.com, browser type and IP address. Most non-personal data is collected via analysis technologies. Boyletracing.com web pages do not use cookies, web beacons for data analysis and personalization services.
We have safeguards to keep information confidential and secure:
We have up-to-date physical safeguards, such as secure record keeping; electronic safeguards, such as passwords and encryption; and procedural safeguards, such as customer authentication procedures to prevent ID theft.
We restrict access to information about you to only employees and the Florida DFS who need to know that information to provide products or services to you.
We carefully select and monitor outside service providers who have access to our business information, and we require them to keep it safe and secure. We do not provide your personal information to any outside services providers.
We conduct regular audits to check on compliance with the procedures.
How we use your information
Boyle Tracing & Locating LLC will only use your personal information to communicate with you, to provide service and support, and to update you on services and the progress of your unclaimed property claim.
Boyle Tracing & Locating LLC will take appropriate steps to protect the information you share with us. All personal information is held in strict confidentiality.
Non-personal data is aggregated for reporting about Boyle Tracing & Locating LLC’s website usability, performance, and effectiveness. It is used to improve the customer experience, usability, and site content.
Who we share your information with
Boyle Tracing & Locating LLC will not sell, rent, or lease your personal information to others. Boyle Tracing & Locating LLC will not share your personal information with third parties except in responding to your requests for services. Your permission will be requested when you submit your information.
Your privacy preferences and opting out
You may tell us not to:
Solicit you by mail or email for services that are outside our regular communications with you (such as your claim, customer service emails, or when you contact us).
Client services
To opt-out of receiving communications:
Write or email to the Boyle Tracing & Locating LLC via mail, fax or email - be sure to provide your name, current mailing address, email and/or phone number, and relevant information about your correspondence with us.
If your State's privacy laws provide for different rights or require a different procedure in order for you to exercise your privacy rights under those laws, we will respect those rights and procedures.
Access to and accuracy of your information
Boyle Tracing & Locating LLC strives to keep your personal information secure and accurate. We have implemented technology, management processes and policies to maintain customer data accuracy.
You may review and/or change your personal information by contacting Boyle Tracing & Locating LLC via email, phone, fax or mail.
Changes to this Statement
If there are updates to the terms of Boyle Tracing & Locating LLC's Online Privacy Statement, we will update the revision date in this document. For material changes to this Statement, Boyle Tracing & Locating LLC will provide notification to affected customers.
Contacting us
We value your opinions. If you have comments or questions about our privacy policy, please send them to info@boyletracing.com.
PRIVACY AND SECURITY TIPS
Protect your information.
Destroy or securely store your account records: Tear or shred receipts, bank statements over three months old, and unused credit card offers. Keep billing statements and other account-related documents in a safe place.
Regularly review your credit report: Order a copy of your credit report at least once per year and report any mistakes to the credit bureau agency and the creditor reporting the information. Keeping your credit report error free is important. Sometimes, there is a small fee for ordering your credit reports. The three national credit bureau agencies are:
Equifax - www.equifax.com, 1–888–548–7878
Experian - www.experian.com, 1–888–397–3742
TransUnion - www.transunion.com, 1–800–916–8800
Check your billing statements: Review your statements thoroughly. Call all your creditors immediately if you notice incorrect transactions.
If you lose your credit card: Call all your creditors immediately if you lose your credit card or suspect that someone has stolen your account information.
If you think you have been a victim of identity theft, contact your local law enforcement agency or an attorney.
Revised and Updated 04/02/2023