Students and faculty with a pressing Blackboard question can now call Blackboard for assistance. This after-hours Blackboard support will be available by telephone:
weeknights – between 8 p.m. and 8 a.m. the next morning
weekends – all day and night on Saturdays and Sunday
1-646-664-2024.
Blackboard Tests are fairly complex to set up, but they are a powerful tool for administering timed tests with a variety of question types. For multiple-choice, true-false, and matching questions, Blackboard will auto-grade student responses. Click here for detailed instructions for using a test generator to create questions.
Blackboard Collaborate is a web conferencing/webinar platform designed for use in online teaching. Course rooms include a collaborative whiteboard tool that allows you to interact with peers and your instructor in real time, as well as file (for example, PowerPoint slides) and screen sharing. See this Blackboard Help page or our E-Learning Workshops for more.
Watch this video to learn the basics of recording with Collaborate.
Follow this link for step-by-step instructions on how to record using Blackboard's Collaborate Ultra or watch this excellent video.
Read the following web page for instructions how to download, add captions, and deleting recordings.
The best way to contact the Digital Education Center is via email:
For Email, CUNYfirst or BMCC Portal assistance contact the Service Desk:
(212) 220-8379