Parcel Delivery Service

Warehouse Operations

Our parcel delivery service provides efficient receiving, processing, and delivery of parcels for university faculty, staff, and administrative offices. We handle items shipped to our warehouse as well as inventory purchased from internal stock, striving to deliver packages the same day they are received whenever possible. While delivery times may occasionally be impacted by staffing limitations, our team works diligently to ensure timely service. We are also available to assist in locating expected or missing deliveries—tracking numbers are especially helpful, though any information is appreciated.

Ordering Guidelines

Delivery Address

Departments should address their parcel or bulk orders in the following manner:

"First & Last Name"
"Department Name"
13301 University Drive
La Mirada, CA 90639

Note: Some vendors may note that the address is not valid. Verify that the information is entered correctly and confirm this location is valid.

Please write your name as it appears in the Biola Directory. To avoid any issues with deliveries, please double check the address before placing any orders. If you have any questions or concerns about this policy, please contact the Warehouse Receiver at warehouse.receiver@biola.edu or ext. 4785.

Delivery Times

Our typical delivery window is 1-2 business days. This timeframe is subject to when we receive the items, the quantity of items received, staffing levels, and access to your delivery location. Our team works diligently to process and deliver items as efficiently as possible. If you have a time sensitive parcel, please notify warehouse.receiver@biola.edu as soon as possible.

Shipment Coordination

The warehouse is responsible for receiving bulk item deliveries and has the capacity to receive items without the need of a liftgate if requested by vendors. Departments are encouraged to notify warehouse.receiver@biola.edu when they place an order for bulk items (please see the Shipment Coordination Requests page for more information).

Personnel Updates

Please notify warehouse.receiver@biola.edu with any office location changes, name changes, or other updates that may impact our ability to accurately and efficiently deliver parcels to your location.

Ordering Notes

Policy restricts ordering personal items to campus
If you order an item that requires a password to be received, please inform warehouse.receiver@biola.edu

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