The BPS Helpdesk will never ask for or need you to confirm your password. Be cautious of suspicious emails.

Cybersecurity

Free cybersecurity training videos

• As part of the COVID-19 response, NINJIO has provided free online training videos. The videos are no more than 4-6 minutes in length and cover different aspects of personal and corporate cybersecurity practices. You can access the videos here: https://ninjio.com/athome.

What about ransomware or phishing attacks?

• Ransomware: The Federal Trade Commission (FTC) website: https://www.ftc.gov/tips-advice/business-center/small-businesses/cybersecurity/ransomware.

• Phishing Scams: The Federal Trade Commission (FTC) website: https://www.consumer.ftc.gov/articles/how-recognize-and-avoid-phishing-scams.

How can phishing emails be reported?

• Student Google accounts, or any Gmail account, can report phishing emails by following these instructions: https://support.google.com/mail/answer/8253?hl=en.

External Organizations

I have been informed that emails I send to BPS users are being marked as SPAM, what can I do?

• Ask the users to classify the email(s) as "Not spam" by following these instructions: https://support.google.com/mail/answer/1366858.

• If the above instructions do not work, then most likely the email system you are using does not have Sender Policy Framework (SPF), Domain Keys Identified Mail (DKIM), and/or "Domain-based Message Authentication, Reporting & Conformance" (DMARC) records properly configured. Please see the section titled Make sure your messages are authenticated on this page for more information: https://support.google.com/mail/answer/81126?hl=en.