How To Get Help or Support

If you have a tech question or are having difficulty with your tablet, computer, ManageBac, Google Classroom or any other resources, please contact our IT integrator Mr. Ulleweit at 75147@berlin-international-school.de

Our technical team will be checking for messages between 9-3pm each day. Please provide as much information as possible. Check your email as we will most likely communicate with you that way.

Home Devices

To enable continuous learning at home you will need one of the following for your child:

• A tablet - preferably with separate keyboard

• A laptop

• A desktop computer

Your chosen device should have the Google Chrome browser installed as it makes the use of Google Apps more simple, but other browsers will work as well. If students are required to participate in online video lessons their device will need a camera and a microphone as well.

More online resources can be found on the B.I.S Secondary student website start page and the B.I.S. Student Learning Resources.

Secondary Academic Continuity Platforms

Google Classroom

Students in Grades 6 to 10 will mainly communicate with teachers through Google Classroom. Students are already familiar with our Google Classroom learning platform.

You can access Classroom via web browser, using the iOS or Android app.

Your child already has their Individual log in details - if you encounter any problems please contact Mr. Ulleweit at 75147@berlin-international-school.de

ManageBac

DP1 and DP2 students will communicate mainly through ManageBac, though some teachers might also use Google Classroom. Students are already familiar with both platforms.

You can access ManageBac via web browser. You can access Classroom via web browser, using the iOS or Android app.

Your child already has their Individual log in details - if you encounter any problems please contact Mr. Ulleweit at 75147@berlin-international-school.de

Resources to Support Learning