Embedded Files
Common Trouble Shooting Methods
Common Trouble Shooting Methods
- Identify the Problem: HAS YOUR DATA BEEN STOLEN? DID YOU FALL INTO A PHISHING SCHEME? DID YOU SUBMIT YOUR PERSONAL DATA AS PART OF A MITM ATTACK?
Identifying the issue and the information needed for a possible solution is essential. Do your best to relay all your recent network activity, so you can identify who or what is the cause of your problem. Also, identify the qualities of your situation. For example, is the network out, or are you being brought to a page that does not exist? This will give you a clear idea of where to go next.
Identifying the issue and the information needed for a possible solution is essential. Do your best to relay all your recent network activity, so you can identify who or what is the cause of your problem. Also, identify the qualities of your situation. For example, is the network out, or are you being brought to a page that does not exist? This will give you a clear idea of where to go next.
- Develop a Theory & Test It
The most common next step is once you identify the specific problem, you should work to question the more serious implications. For example, if you are afraid your hardware has been compromised, try to restart it to see if the problem is solved. If a simple reboot is not enough, put forth one of the following solutions below.
The most common next step is once you identify the specific problem, you should work to question the more serious implications. For example, if you are afraid your hardware has been compromised, try to restart it to see if the problem is solved. If a simple reboot is not enough, put forth one of the following solutions below.
Remember, addressing network security involves mostly trial and error because of the various attacks that one can encounter.
Remember, addressing network security involves mostly trial and error because of the various attacks that one can encounter.
- Put Forth a Solution
(IT Pro Guide to the Most Common Network Troubleshooting Techniques and Best Practices, 2020)
(IT Pro Guide to the Most Common Network Troubleshooting Techniques and Best Practices, 2020)
Please follow the source for a better explanation of each network troubleshooting solution in relation to the source cited above.
Please follow the source for a better explanation of each network troubleshooting solution in relation to the source cited above.
4. TEST YOUR SOLUTION & TRY AGAIN:
4. TEST YOUR SOLUTION & TRY AGAIN:
After attempting one of the following solutions, you can troubleshoot your network by testing your original problem again. This helps better identify if the problem was successfully addressed and resolved. A solution you can also try is installing a firewall or antivirus software to see if that can remedy your situation. As you seek a solution, the best strategy you can implement is educating yourself, even if you are not the primary fixer. Perhaps this involves changing a password, clearing data, or educating yourself about a security setting on your device. If you are not sure what steps to take or feel the need to report your networking issue , be sure to contact National Cybersecurity Communications and Integration Center (NCCIC) at 1-888-282-0870 or at www.us-cert.gov/report
After attempting one of the following solutions, you can troubleshoot your network by testing your original problem again. This helps better identify if the problem was successfully addressed and resolved. A solution you can also try is installing a firewall or antivirus software to see if that can remedy your situation. As you seek a solution, the best strategy you can implement is educating yourself, even if you are not the primary fixer. Perhaps this involves changing a password, clearing data, or educating yourself about a security setting on your device. If you are not sure what steps to take or feel the need to report your networking issue , be sure to contact National Cybersecurity Communications and Integration Center (NCCIC) at 1-888-282-0870 or at www.us-cert.gov/report
Page updated
Report abuse