EDTECH SUPPORT
EDTECH SUPPORT
The Help Desk is designed to streamline technology support AND training requests for all staff. It’s the most efficient way to get fast assistance from our team of technicians when dealing with malfunctioning hardware, broken devices, or trouble accessing essential software programs. Additionally, Help Desk is also your direct portal for requesting customized technology training or professional development for your classroom or team. Utilizing the Help Desk ensures that your requests are tracked and addressed promptly by the right team members.
Sometimes you may just have a question or need advice or ideas to help you accomplish a goal or put in a ticket for training support. Our email is always available! Each member of the EdTech team can be found in the Outlook Address Book. You can check there or visit the Meet the Team page to find our email information. Please be patient as we work through all the messages. We will get back to you as soon as possible.
Tech Tips are created and sent to BCSD staff weekly by the EdTech Team to provide a quick, practical tip designed to help you make the most of technology in your work. Click on the heading to view the current and past Tech Tips for this school year!
Sometimes you just need a reminder, video, or a print out of how to do something in one of our district-provided resources. This section is built to help you find just that! Here you will find a collection of guides to support you on your time, in your way, or to get you started!