Making intentional and well-informed decisions in the era of agentic AI

Decisions by Design is a BCS conference for professionals working at the intersection of IT Asset Management and IT Service Management.

In an era defined by complexity, compliance pressures, and the current AI revolution, this event provides a crucial space to reflect on how we ensure our people (and agents) make intentional, well-informed decisions that drive the continued success and sustainability of our IT environments.

On the day you will:

• Learn from real‑world experiences across ITAM, ITSM, cloud and AI

• Explore audit defence, FinOps, AI‑ready data, CMDBs and automation

• Understand how to embed governance, risk and compliance into everyday workflows

• Connect with peers facing similar challenges

Whether you shape strategy, deliver services or build platforms, Decisions by Design offers practical insight and fresh perspectives on managing IT with purpose and clarity.

Scroll down for conference details, pricing and booking information.