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Tuesday 17th October 2023 | 25 Copthall Avenue, London, EC2R 7BB
Tuesday 17th October 2023 | 25 Copthall Avenue, London, EC2R 7BB
08.30 - 09.00
08.30 - 09.00
Conference Registration
Conference Registration
09.00 - 09.15
09.00 - 09.15
Tea, Coffee and Breakfast
Tea, Coffee and Breakfast
09.15 - 10.00
09.15 - 10.00
Opening keynote
Opening keynote
The future of work in the AI era
The future of work in the AI era
10.10 - 10.55
10.10 - 10.55
Service Management Track
Service Management Track
10.10 - 10.55
10.10 - 10.55
10.55 - 11.20
10.55 - 11.20
Tea and coffee break
Tea and coffee break
11.20 - 12.05
11.20 - 12.05
Service Management Track
Service Management Track
11.20 - 12.05
11.20 - 12.05
12.05 - 12.50
12.05 - 12.50
12.05 - 12.50
12.05 - 12.50
12.50 - 13.55
12.50 - 13.55
Tea and coffee break
Tea and coffee break
13.55 - 14.35
13.55 - 14.35
13.55 - 14.35
13.55 - 14.35
14.35 - 15.20
14.35 - 15.20
14.35 - 15.20
14.35 - 15.20
15.20 - 15.45
15.20 - 15.45
Tea and coffee break
Tea and coffee break
16.15 - 17.00
16.15 - 17.00
Closing keynote
Closing keynote
It's World Mental Health Day!
It's World Mental Health Day!
Vice Chair | itSMF
Vice Chair | itSMF
17.00 - 21:00*
17.00 - 21:00*
Supper and Networking
Supper and Networking
*21:00 BCS office close - Conference Close
*21:00 BCS office close - Conference Close
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