Support

Users may request support or assistance regarding their account, expense submissions, reimbursements, advance requests, corporate card transactions, or any other app-related matter at any time.

How to request support:

1. Send an email to suporte@pulsetrip.com.br
   
   

2. Use the email subject: "Support Request – PulsePay"
   
   

3. Include the email address associated with your account
   
   

4. Provide a clear description of the issue
   
   

5. Submit the request and wait for confirmation
   
   

Response time:

Support requests are reviewed and answered within 24 to 48 business hours.

Additional information:

For account deletion requests, please follow the instructions available on the Account Deletion page.