3 p.m.
Program Description: As the world changes and adapts to the ever evolving needs of our patrons, how can we gather their input about the services we provide without making them feel like we are looking over their shoulder? By using an asynchronous user research method of the “talk back board,” we can gather input from our patrons and socially distance! It can be a lost cost or free method of gathering feedback that even a single librarian can do. In this presentation, the speaker will discuss how the user experience (UX) team at the University of Arizona Libraries used the talk-back board every week for the spring semester in 2020 to gather input from our users. The presentation will cover supplies, setup, logistics, and how we used data gathered to continually improve library services, spaces, and resources.
Bio: America is an Information Science & eSociety undergraduate student working on the User Experience team at the University of Arizona Libraries. As a very outgoing person, she is excited to work on the UX team because it allows her to use her experience in data collection and visualization with her love of meeting new people and helping others to find solutions to their problems. The work she does in UX will give her valuable skills that she can use in her future work as a Data Scientist.
3:30 p.m.
Program Description: Tips and tricks for successful virtual youth programming. We will discuss the elements of creating an exciting virtual program, how having a guest star can create a new interactive experience, and how to engage teens through unique programming.
Dianna Manasse is the Teen Librarian at Northwest Regional Library, a part of the Maricopa County Library District. She has been involved in youth services programming since 2013. She has written and carried out successful LSTA grants for early literacy and families with autism. Her main passion has been engaging teens in literacy and their communities through a variety of unique, fun and education programming.
Aubrey White is a children’s librarian for the Maricopa County Library District. He has worked in libraries since 2011, primarily in programming and event planning for a variety of age groups. His current focus is on early childhood literacy and its intersection with the virtual environment.
Marisa Bell is a library paraprofessional at Northwest Regional Library in the Maricopa County Library District. She has worked in youth services for the last 10 years, first in Summer Camps and now in libraries. When she isn't providing the voice for a sassy cat puppet, she delights in crafting novel STEAM, and family programs. On her days off, you can find her reading, or hiking with her three legged dog Poppy.
Super Kitty is the resident super cat of the Northwest Regional Library. Although he never saw himself as a star, he knew that during the uncertainty of the year 2020 he had to do something. He started out small, as a guest on storytimes or craft programs, providing witty commentary and plentiful cat jokes. These small roles grew and grew until he was given his very own program, The Super Kitty Show! When he isn't hosting a show or rescuing kittens from trees, Super Kitty enjoys long naps in the sun and playing with his ball of yarn.