Service Desk

Help yourself

We have a ton of self-help guides and videos on this support site, have a look to the right before submitting your ticket.

Customer Success Services

Avalon by Devoteam can offer a Customer Success Services agreement for proactive communication, workshop, training, service review meetings etc.

Please contact your Account Manager or Customer Success Manager to learn more: cloud@avalonsolutions.com (to submit a support ticket use the "submit a ticket" link below)

Support

Our cloud specialists in our Service Desk are your first contact when reporting a case. Service Desk has the overall responsibility for your case and assumes the responsibility to solve your case in the most efficient manner and will assign local or regional resources if needed.

The Service Desk is operational business days between 08:00 to 17:00 CET.

Don't have access?

To be able to submit a support ticket without an agreement , fill in this form to gain access.

This is not the Managed services Desk

Pleas go back to your Managed services site to add a ticket