USER EXPERIENCE DESIGN PROGRAM

Join Bianca as she testifies to the power of informed decision-making through facilitating collaborative exercises with her project team!

Skills demonstrated: collaborative facilitation, user research, team leadership

Liv tells the riveting story of how she and her team led stakeholders through a goal setting exercise, conducted rapid exploratory UX research, and prototyped a new website design.

Skills demonstrated: exploratory research, interaction design, evaluative research

Learn how David uses research methods to improve the copy of a fundraising website and how he makes a few interesting discoveries along the way.

Skills demonstrated: growth mindset, listening skills, desire to learn, UX writing

Rachel facilitated a journey mapping workshop to help a service design team improve their client services. Come along on her meta journey.

Skills demonstrated: service design, remote collaboration, workshop facilitation

Hear how Veronika performed a content audit to improve the information architecture of a non-profit organization's website under very tight constraints.

Skills demonstrated: stakeholder management, content audit, usability testing

Caroline demonstrates how she learned about the power of service design through teamwork, active listening, and creative problem solving.

Skills demonstrated: problem-solving, listening, growth mindset
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Learn how Joseph conducted user research, quickly designed a prototype, and effectively collaborated during the COVID-19 pandemic.

Skills demonstrated: strong communication skills, being a team player, and creative problem solving

Jennifer shares how she applied her education and professional background to deliver value as a service designer and how she learned along the way a designer's work is never really done.

Skills demonstrated: service design, workshop facilitation, growth mindset

Kate walks us through how she navigated inevitable setbacks to redesign a non-profit's donation flow, even while working with a dream project team.

Skills demonstrated: creative confidence, collaboration, remote user research