Chapter 4
Preparing Your Conversation Starter: Plan
“Confidence comes from preparation.” (Kobe Bryant)
“Confidence comes from preparation.” (Kobe Bryant)
The first step in the Plan stage is to create a personal brand to showcase your value. In this chapter, you will take that brand and turn it into a conversation starter (also known as an elevator pitch). A conversation starter involves sharing information with someone. Not pitching information at someone.
Note: What is the difference between a brand statement and a conversation starter? Your brand statement is a very short summary of your professional identity and a clear picture of who you are and what you do (your professional snapshot). On the other hand, a conversation starter is the bridge to a relationship. This is a longer, more personal narrative that you use once the door is already open. It explains your journey, your curiosity, and, specifically, why you are talking to this person right now.
As you read this chapter, think about: When you meet someone new, do you know how to explain your experience and goals in a way that feels authentic?
Your conversation starter is a critical step in making a strong first impression. It connects your strengths to your goals, so the audience doesn’t have to guess how to help you. Further, it provides just enough information to make the other person want to ask, “Tell me more.”
Develop a core conversation starter. Create one core introduction that includes your name, strengths, and direction, and include part or all of your brand statement.
Adapt your language. Although your core conversation starter will remain the same, you will change what you emphasize and how you communicate it depending on the audience. In other words, you can shorten or expand your conversation starter as needed. For example, you will use technical terms at an industry Meetup and simpler, more ‘universal’ language at a casual BBQ with non-experts. Regardless of the situation, it is essential to sound conversational and be authentic.
Follow a 4-part formula with:
Introduce yourself. Identify yourself as a professional in your targeted role or industry, but acknowledge the journey you took to get there. Example: “I am transitioning into data analytics with a background and lots of transferable skills in hospitality.”
Share what you do. Offer a quick highlight of your strengths and the positive difference you make. Use the ‘impact’ part of your brand statement here. Example: "I tend to do my best work when things are going wrong. I’m the one who steps in to troubleshoot technical fires so that the rest of my team can stay focused on the big picture without being distracted by the crisis of the day."
Share what you are looking for. Briefly explain what you are working toward (include elements of your North Star) or the industry you are targeting. You can also mention career priorities. This gives the other person a map of where you are going. Example: “My ultimate goal is to work for a mid-size company telling stories with data in a collaborative environment.”
Finish with a call to action: End with a question (asking with advice or insight) and/or an invitation to a follow-up conversation. Turn the spotlight back to the other person to turn your introduction into a conversation. Example: “I would very much like to hear about your experience in this industry, in greater detail.”
Make it concise. Aim for 20-30 seconds. Your goal isn't to tell your life story. It is to give your audience a reason to ask a follow-up question or accept an invitation to talk further.
Being too vague. Using words like ‘hard worker’ or ‘people person’ is generic and doesn't help your audience understand how to help you. Instead, use specific examples from your brand statement. Examples: Instead of "I am organized." use "When things get messy or stressful, I’m the one who keeps everyone focused, organized, and working well together.”
Telling your whole life story. Avoid the urge to fill every second with your background. If you don't leave ‘white space’ in your introduction, the other person doesn't have a chance to engage. Focus on one or two key strengths and one or two specific goals, then stop and listen.
Being too modest or apologetic. Starting with what you lack (e.g., “I’m just a student.” or “I don’t have experience yet.”) diminishes your credibility before you even begin. Lead with your potential. Talk about where you are going and the skills you are currently building. Example: “I am excited about using my graphic design degree in a marketing and branding role.”
Forgetting to follow up. If the conversation is engaging and you feel like you have connected with the person, be sure to walk away with a way to stay in touch. Always have your ‘call to action’ ready for the end of any conversation. Ask for a LinkedIn connection or a quick advice session later.
Test and revise your conversation starter until you feel like it’s a fit and you can use it with confidence. Have career conversation chats with people you know first, your ‘inner circle’, like a teacher, someone at work, or a neighbor. This helps you build ‘social muscles’ and gives you a chance to make changes before you move to more formal settings.
Remember to draw from your full 'story bank', including school and volunteer projects, to provide 'live' evidence of your strengths.
Prepare a strengths-first introduction. Don't lead with your title; lead with your strengths. Instead of "I am a student." say "I am a problem-solver finishing my degree in ..." This leads with your value.
Use impact statements from your resume in the 'share what you do' section of your conversation starter. Using real-world results makes your ‘potential’ feel like proof.
You now have the dialogue for connecting with both your ‘inner circle’ and ‘outer circle’. Your brand statement is the foundation (your core identity), but your conversation starter turns that identity into a real connection.
Every professional you admire was once exactly where you are today. They achieved their goals because someone in their professional community offered them advice, a referral, or a kind word. Now, you have the tactics to start those same conversations.