These resources have been compiled by Assistive Technology of Alaska.

Support

Videos

Support: Contacting Apple Accessibility

Need to contact Apple? This video walks through how to contact them.

Apple Accessibility Support Contact:
Phone Number: 1-877-204-3930
Email: accessibility@apple.com
Website: http://Support.Apple.Com/Accessiblity

Support: Top 7 Glitches

To access the video with the following information covered, please click here.

Why Won’t My iPad Turn On
Why isn’t My iPad Responding To My Touch?
Why can’t I install the latest iOS or iPadOS Update?
My WiFi Connection isn’t working on my iPad.
Why is My iPad slow to charge or not Charging?
How Do I Stop the Battery From Draining?
My iPad is Stuck in Reboot. How Can I fix it

Support: Apps Crashing

If an app won't stay open, it may be crashing. This video describes how to troubleshoot that issue and the different solutions you have.

Support: Charging iPad

This video describes what to do if your iPad won't charge.

Support: Connecting to AirPlay

When everything is fine, connecting your iPad to AppleTV is super easy. You bring up the “Control Center” and touch “AirPlay” to select to which device you will stream wirelessly. If this doesn't work for you, this video will describe how to troubleshoot.

Support: Connecting to Apple Pencil

This video describes what to do if your Apple Pencil does not pair.

Support: Connecting to Bluetooth

This video describes what to do if your iPad won't connect to Bluetooth devices.

Support: Connecting to TV

This video describes how to connect your iPad to a TV. This is useful for home, school, or work if you're wanting to browse the web, watch YouTube, or present using Powerpoint or Keynote.