Gather feedback from customers to understand performance challenges
Interview managers to identify training struggles
Define clear learning objectives of the training module
Host a meeting with stakeholders to gather feedback and brainstorm solutions
SAM Alignment: The instructional designer gathers information to identify areas of improvement and priorities rather than immediately designing the module.
Phase 2: Iterative Design
Develop a course outline
Create draft prototypes and sample activities
Role play scenarios
Knowledge checks
Share prototype with small group of employees
Gather feedback and revise accordingly
SAM alignment: Rather than developing the course upfront, the designer creates a prototype so that stakeholders can test it out. Following feedback, the designer will then begin to create multimedia content.
Develop multimedia course including videos, interactive activities
Launch with small group of employees
Gather assessment and completion data and assess feedback
Revise based on test results and roll out final product
SAM alignment: The designer ensured that the course was engaging and effective before the company wide launch.
Identify course learning outcomes aligned with academic standards
Define weekly learning objectives
Collect feedback from prior students to address common challenges
Brainstorm assessment strategies
SAM alignment: The designer gathered feedback to address past challenges and has set clear learning goals for end of the course.
Develop prototype for week 1 of the course
Discussion prompts
Lecture ideas
Practice quizzesÂ
Share with stakeholders and small sample group
Revise based on feedback, identifying accessibility and performance gaps
SAM alignment: Using measurable data, the designer will revise the module to address gaps before rolling out to students.
Launch week 1 module to students
Monitor student engagement and performance
Adjust future weekly modules based on week 1 data
SAM alignment: Rather than finalizing the whole course at once, the designer is able to revise prototypes based on real student participation.
Interview instructors and students about past LMS challenges
Analyze current usage data and accessibility issues
Define new product requirements and goals
SAM alignment: Gathered feedback on current product challenges to fully address user challenges.
Develop usable prototypes and product outlines
Test usability and accessibility
Observe interaction with prototypes and identify challenges
Revise based on points of confusion
SAM alignment: Uses early testing on prototype before investing into full product development to emphasize feedback and revision.
Build functional LMS
Release to limited sample group
Track engagement and user errors
Revise functionality before fully launching new product
SAM alignment: Even after launching the fully developed product, the designer will continue to revise based on feedback before fully rolling out the LMS.