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Table of Contents:
Picking up your Volunteer Pass
Available Shifts Report
Link to SignUpGenius and sign-up information
Box Office Training Info (zoom link for training)
Volunteer Incentives
Radical Kindness
If you have any trouble signing up, please email volunteers@ashevillefringe.org and I will put you on the schedule!! - Beth
✨You can pick up your Volunteer Pass at any of the parties or at Fringe Central!
Fringe Central is located at Makebelieve
Your Volunteer Pass is required for redeeming your free show. ✨
No available Box Office Shifts as of 2:50 PM on March 16!
Though things do come up at the last minute, and we may need additional help!
Please email Beth at volunteers@ashevillefringe.org if you'd like to be on the waitlist to help in a pinch!
Thank you!
(Link to the Ticketing Page on the Asheville Fringe Website)
NOTE: **The SignupGenius Signup will only let you sign up with the email that is on our volunteer list: if you are not on our volunteer list, please fill out the form on the Asheville Fringe Arts Festival volunteer page
Please email Beth at volunteers@ashevillefringe.org if you have any issues signing up.
As a Box Office Volunteer, you will:
Check patrons in and sell tickets at the door using your smartphone to scan QR codes
Track and manage cash sales
Maintain an accurate list of Artists and Volunteers waiting for Standby seating
(If using a tablet, you must be comfortable and efficient at taking photos, as QR code scanning will be required. )
The show schedule is subject to change: if a show changes, we will try to notify you
You may drop or change your volunteer shifts as needed
Traffic and parking in our city can be bad, so plan ahead to be able to arrive on time
Your box office shift will begin 30 minutes before box office doors open for the show
To work a Box Office shift, you must:
Be able to work the entire shift
Remain sober during your shift
Attend a 2026 Box Office Training
Have access to a smartphone or tablet
Age requirements are 18+ for theatre spaces, 21+ in bars.
The SignupGenius Signup will only let you sign up with the email that is on our volunteer list: if you are not on our volunteer list, please fill out the form on the Asheville Fringe Arts Festival volunteer page
Some venues only allow one volunteer due to capacity limits: if you plan to work the show and watch the show with a friend at one of these venues, your friend must purchase a ticket.
Each venue has a Venue Director present who manages both the show and the box office.
You will have a laminated Box Office cheatsheet and access to the Super Secret Box Office Training Site for help setting up for your shift. We will also be a phone call away to help.
Add our email address to your contacts to ensure you don’t miss important updates.
After signing up for:
A Box Office shift, and
A Box Office Training
You will receive access to the Super Secret Box Office Training Site 2026.
This training site contains all the reference materials you’ll need to work your shift. It is not publicly posted because it contains internal information.
Sat. March 7 at 2 - 3 PM - In-Person LEAF Global Arts
Wed. March 11 at 6:30- 7:30 PM -Online
Sun. March 15 at 6:30 at One World West (This will happen before the Kickoff Party; it could possibly be a noisy training session.)
Email Beth at volunteers@ashevillefringe.org and we will try to set up a training that will fit your schedule before your box office shift!
Zoom Link: https://us02web.zoom.us/j/85696130110?pwd=Ujdqa2piWDJnTmpER0NQYktwVnF2dz09
You must attend a 2026 Box Office Training before working your shift.
Sign up on Signup Genius
Please plan to attend one of the available sessions.
If none of the listed times work for you, email Beth at volunteers@ashevillefringe.org - we will try to coordinate a training that fits your schedule.
A smartphone or tablet is required for the training.
If attending a virtual training, you must:
Join the training on a computer or laptop, and
Have the smartphone or tablet you plan to use for Box Office with you during the session.
Do not join a virtual training on a smartphone (or on the tablet you plan to use while working Box Office). While you may be able to log in, you will not be able to properly view or engage with the training materials.
If your phone is your only option for joining a virtual training, please email us at volunteers@ashevillefringe.org so we can coordinate an alternative training arrangement.
If you sign up for a Box Office shift but:
Do not attend training, and
Do not respond to emails regarding training
Your shift will be deleted.
We will attempt to contact you multiple times before removing your shift.
Volunteers with the 2026 Asheville Fringe get to see any show that is not sold out!
(Plus of course the free RAFs and Parties: Kickoff Party, Preview Party and Afterparties Thursday, Friday and Saturday! )
Work a shift= get into a show free.
*First-come standby at the door.
How to redeem free show:
Bring your Volunteer pass with you to the show you want to see
Put your name on the list at the box office.
Wait until names are called for admission to take your seat.
Notes and limitations:
If there's a show you really want to see, working the shift or purchasing a ticket prior to it selling out are your only guarantees to see the show.
Free show is non-transferrable and can only be redeemed by YOU.
“We are dedicated to creating a welcoming and inclusive environment for everyone, regardless of age, background, gender identity, ethnicity, sexual orientation, or abilities. We believe in promoting radical kindness, which means showing compassion, understanding, and respect in every interaction. Our festival is a space for creativity and expression, but more importantly, it is a space where everyone feels safe and valued.
What is Radical Kindness?
Radical kindness goes beyond basic politeness—it means making an active effort to be considerate of others, being mindful of their boundaries, and treating everyone with empathy and respect. This extends to the performers, audience members, volunteers, and staff. We encourage everyone to look out for one another and help make the festival a positive experience for all.
How You Can Contribute
Be welcoming: A smile or kind word can make a big difference. Make sure everyone feels like they belong.
Report issues: If you see something that violates our radical kindness policy, please inform one of our staff members or volunteers immediately. We will take your concerns seriously and act swiftly to address them.
Respect boundaries: Be mindful of others’ personal space, opinions, and experiences."