Sweetheart 2024– FAQs

Q:  Where can I view the full schedule?
A:  The full game schedule for all divisions, including the brackets, is available under the SCHEDULE tab at the top

Q: Why do I see only three games in my app? I thought that we were guaranteed four games.
A: For divisions with four or eight teams, three round-robin games have been scheduled; the fourth game will be played as a semi-final or consolation game. Teams will not see their fourth game in their TeamSnapTournament until games have been played and standings have been determined. Visit the Schedule tab on this website for bracket details, or check BRACKETS on teamsnapTournament. 

Q: Why are we playing a team we normally play?
A: Ringette BC's guidelines were used to create fair play divisions based on ordinals, resulting in some divisions being split into two pools.

• For U14 and higher divisions, we must divide teams into equal pools, including strong, medium, and weaker teams, to ensure fair play. If there are more than two teams from your region registered in your division, there is a possibility that you will be placed in a pool with a neighbouring team. This will result in the strongest teams from each pool making the playoffs.

• For U12, Ringette BC requires that we divide large divisions into pools of similar strengths (a weak pool and a strong pool), which may result in your team being placed in a division with a neighbouring team. This split should result in better-matched competition. 

Q: Where can I buy apparel?
A: Rocket Shirts PG will be set up at MNP Place (formerly CNC), selling a variety of custom ringette and rink-themed t-shirts, hoodies, and more. Please note that they will be limited to a one-colour imprint of your chosen design while on location.

• If you have any questions about apparel options, don't hesitate to get in touch with them directly at (250) 596-9446

Q: Is there an opening ceremony or special event we should schedule around?
A: Instead of one special event for teams to plan around, we have arranged some fun activities at MNP Place (CNC) and Rutland Arenas that players can participate in that include the following: 

• Scavenger Hunt: We have put together a ringette-inspired scavenger hunt. Once completed, teams can submit their proof of completion to KRASweetheart@gmail.com by 5 p.m. on Saturday, Feb. 3, for a chance to win a team prize.  This is your chance to be the sweetest team at Sweetheart. The first team that sends us their completed scavenger hunt will receive first prize- it's yummy!  We will draw team names from any teams that complete it by Saturday at 5 pm for other prizes.  Send completed forms and photos in one email to KRASweetheart@gmail.com. Please include your team name, division and contact person. The Scavenger hunt information will be provided to each team in their coach's bag.

• Cookie Decorating: Available at MNP place (CNC) & Rutland Arenas, tables will be set up for athletes to decorate shortbread cookies from 10 am - 4 pm Friday and Saturday (until supplies last)

• Craft Activity: Available at CNC & Rutland Arenas, tables will be set up for athletes to use their crafting creativity 10 am - 4 pm Friday and Saturday (until supplies last)

Q: Will there be a coaches’ meeting and tournament rules provided?
A: In lieu of a coaches’ meeting, an information package that includes tournament rules, tie-breaker guidelines for standings, tournament expectations, etc. was emailed to all bench staff on January 19th.

Q: Will teams have to provide minor officials for games?
A: Teams will have to provide minor officials for all regularly scheduled games. The HOME team must provide the Timekeeper and Shot Clock operator; the VISITORS team must provide the scorekeeper. Please ensure volunteers are knowledgeable in their assigned volunteer roles to avoid potential delay of-game penalties. Kelowna Ringette will provide minor officials for all medal games in U14 and up.

Q: Where are the arenas located?
A: Arena names, addresses, and maps can be found on the Arenas tab of our website.

Q: When will the bracket schedule be released?
A: Playoff games will be announced as soon as qualifying teams are identified, and standings can be checked on the Teamsnap Tournament app 

Q: Do all the arenas have concessions?
A: Each arena (except Memorial and Jim Lind) has a concession with various hours of operation. We have been provided concession hours for the following venues:

• Rutland Twin Arena: The Champions Kitchen Concession will be open during all Sweetheart games. Teams can email info@kelownachiefs.com or call (778) 753-6066 to order team meals in advance.

• Capital News Centre (CNC): The concession will be open 7:30 a.m. - 8 p.m. Friday through Sunday

• Winfield Arena: The concession will be open 8 a.m. - 4 p.m. Saturday and Sunday

• Royal LePage Place (RLP): The concession will be open 9 a.m. - 7 p.m. Friday and 8 a.m. - 8 p.m. Saturday

Q: Where can I get my player’s skates sharpened or purchase supplies?
A: Skate sharpening can be arranged at the Rutland Arena and Capital News Centre. There are several locations in and around Kelowna for skate sharpening, including the following:

• Rutland Twin Arena: The skate shop will be open from 7 am-5 pm each day.

  • Individual skate sharpenings are $7.

  • Teams can leave their skates to be sharpened together, in which case the cost drops down to $5. Skates can be left overnight and ready for the next day or ready in an hour or so during the day to get them done.

• MNP(CNC): Skate sharpening will be available Friday, 5-8 pm, Saturday, 8:30 am - 4 pm, Sunday, 8:30 am - 2 pm

• Chevy’s Source for Sports: 1876 Cooper Road, Kelowna

• Play It Again Sports: 1778 Baron Road, Kelowna

• Sport Chek: 2271 Harvey Avenue, Kelowna (Orchard Park Mall)

Q: Will there be a professional photographer on site?
A: No 

Q: Is there a 50-50 cash raffle?
A: Yes! Our 50-50 raffle tickets can be purchased online by anyone 19 years or older from anywhere in BC (click here for link). The draw will be made at 5 p.m. on Sunday, February 5, and the winner will be notified by phone and email.