Company Policies

Program price is the price listed on the Arcos Learning Abroad website the day you apply.
Final payment is due by the Payment Deadline.
If final payment has not been received by the Payment Deadline, a $150 late fee will be assessed. If the payment is not received within 5 business days of the Payment Deadline, you will be removed from the program. If final payment has not been received by the final deadline, and there is a Waitlist, you will lose your spot.

For all withdrawal or refund requests that occur after the Payment Deadline has passed, Arcos Learning Abroad (ALA) must receive a request in writing via email (info@arcosabroad.com) in order to consider any potential refund.
Once the program begins there are no refunds. If a student decides to withdraw prior to the end of the program, the student is responsible for all fees and/or changes associated with their return home.
There is no refund issued if a participant is expelled from the program due to a violation of ALA's Conduct & Behavior Standards. The Conduct & Behavior Standards are provided after program acceptance as part of the acceptance package. Should you wish to view these standards in advance please contact us and we will provide you a copy for your review.

Arcos Learning Abroad reserves the right to cancel any of our programs as deemed necessary by the program administration prior to the program start date. This may arise from insufficient participation or for other reasons deemed appropriate. Arcos Learning Abroad will provide participants with as much advance notice as possible of such a decision. Upon cancellation, accepted applicants are presented with the following choices: (i) change to a different program offered during a similar time period; (ii) defer your application to a future program that is offered within one year of the original program; (iii) the amount of any potential refund will be calculated at the time of cancellation.
If a program must be cancelled for any reason once students are in the host country, Arcos Learning Abroad will not be responsible for any type of refund and bears no liability for any loss or claims resulting from program cancellation. Arcos Learning Abroad will assist our students to the best of its capacity in making arrangements to return to their home country. Any expenses that participants may incur are their sole responsibility.

Consideration may be given for applications submitted after the Payment Deadline. If Arcos Learning Abroad is able to accept a late application, and if it is 45 days or less before the program start date, you must pay in full for your application to be accepted. Depending on the circumstances, other conditions may be applied.