Golden Rules
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Policy & Procedure :
RESERVATION
P&P of How to handle FIT Booking through Email 007-RSVPP-V5-19.05.2021
P&P of How to handle FIT Booking through Phone Call 008-RSVPP-V3-15.03.2020
P&P of How to handle FIT Booking through Live Chat 009-RSVPP-V5-01.01.2024
P&P of Managing Waiting List Reservation 010-RSVPP-V3-23.04.2020
P&P of How to Handle Reservation for Disable Guest 013-RSVPP-V3-29.04.2020
P&P of Relocation Guest with Confirmed Reservation 014-RSVPP-V3-29.04.2020
P&P of How to Handle Booking through Agoda 015-RSVPP-V3-28.04.2020
P&P of How to Handle Booking through Booking.com 016-RSVPP-V4-24.10.2023
P&P of How to Handle Booking through Expedia 017-RSVPP-V3-05.05.2020
P&P of How to Handle Booking through Tiket.com 018-RSVPP-V4-24.10.2023
P&P of How to Handle Booking through PegiPegi 019-RSVPP-V3-05.05.2020
P&P of How to Handle Booking through Goibibo 020-RSVPP-V3-05.05.2020
P&P of How to Handle Booking through Rakuten 021-RSVPP-V3-06.05.2020
P&P of How to Handle Booking through KlikHotel 022-RSVPP-V3-09.05.2020
P&P of How to Handle Booking through Ctrip 023-RSVPP-V4-06.05.2024
P&P of How to Handle Booking through Hotelbeds (B2B2C) 024-RSVPP-V3-30.04.2020
P&P of How to Handle Booking through Rajakamar 025-RSVPP-V3-30.04.2020
P&P of How to Handle Booking through Traveloka 027-RSVPP-V4-25.04.2024
P&P of How to Handle Booking through MG Holiday (Dynamic) 028-RSVPP-V4-06.05.2024
P&P of How to Handle Booking through HotelsCombined 029-RSVPP-V3-06.05.2020
P&P of How to Handle Booking through DOTW (Dynamic) 030-RSVPP-V4-06.05.2024
P&P of How to Handle Booking through Flight Center Global Product (Dynamic) 031-RSVPP-V3-04.05.2020
P&P of How to Handle Booking through Hotel Reservation Service (HRS) 032-RSVPP-V3-06.05.2020
P&P of How to Handle Booking through Hostelworld.com 033-RSVPP-V3-06.05.2020
P&P of How to Handle Booking through HostelClub.com 034-RSVPP-V3-09.05.2020
P&P of How to Handle Booking through HostelCulture.com 035-RSVPP-V3-09.05.2020
P&P of How to Handle Booking through Haoqiao 036-RSVPP-V3-09.05.2020
P&P of How to Handle Booking through Hoterip 037-RSVPP-V3-08.05.2020
P&P of How to Handle Booking through Mister Aladin 038-RSVPP-V3-09.05.2020
P&P of Reservation - Property Re-Opened 041-RSVPP-V2-12.05.2020
P&P of Reservation Activities During Closure 042-RSVPP-V2-12.05.2020
P&P of Archipelago Business Trip Reservation 050-RSVPP-V1-22.11.2022
P&P of Reservation Standard Updated on Sentec 055-RSVPP-V2-18.07.2025
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