To carry out the operations correctly and always in the same manner, in Archipelago International, we have several guideline that Department Unit needs to follows :

1. F&B Service Manual V011 01-06-2025

2. F&B Kitchen Manual V011 10-02-2025

International Version :

1. FB Production General Golden Rules    V026 - 06-02-2025

2. FB Production - Cooking Methods & Cooking Skills Golden Rules   V001 - 06-02-2025

3. FB Production - Sanitation & Hygiene Golden Rules - V001 - 06-02-2025

4. FB Service - General Golden Rules   V0019 - 07-02-2025

5. FB Service - Buffets, Services and Banquet Golden Rules V001 - 07-02-2025

6. FB Service - Sanitation, Hygiene and Safety Golden Rules V001 - 07-02-2025

Bahasa Version :

1. FB Production General Golden Rules    V026 - 06-02-2025

2. FB Production Golden Rules Metode & Kemampuan Memasak V001 - 06-02-2025

3. FB Production Golden Rules Sanitasi & Kebersihan  - V001 - 06-02-2025

4. FB Service - General Golden Rules   V019 - 07-02-2025

5. FB Service - Golden Rules Buffet, Pelayanan, dan Tata Cara Perjamuan  V001 - 07-02-2025

6. FB Service - Golden Rules Keamanan, Kebersihan dan Sanitasi Golden Rules  V001 - 07-02-2025

1. Beverage Standard Presentation 2025

2. Breakfast Buffet Standard Set Up - FAVE, NEO, QUEST, ASTON CITY_INN, NEO+, HARPER  - V011 01-01-2025

3. Breakfast Buffet Standard Set Up - ASTON, GRAND ASTON, ALANA ,ROYAL ALANA  V017 01-01-2025

1. Policy & Procedures - Cleaning Garbage Rooms V001 15-04-2020 

2. Policy & Procedures - Wearing Mask V001 15-04-2020 

3. SOP - How to Manage MICE Events During Covid-19

4. SOP - How to Manage the F & B Area During Covid-19 

5. SOP - How to Manage Room Service, Pool and Bar Area During Covid-19

6. SOP - Opening and closing Checklist V002 14-04-2020

7. SOP - Opening and closing check list F&B Product Pastry Bakery V002  14 -04-2020 

8. P & P Supporting Teams during Breakfast Time  

9.  Outside Food Delivery P&P - V001 15-6-2015

10. Policy and Procedure Sanitize and Cover the Microphone 

11.  Policy & Procedure  F & B Amenities   

12. P&P How to Control The Guest Comments in the Food and Beverage Department 

13. P&P Pass around Milo

14.  SOP -Take Away Food/Food Delivery

15. SOP - Food Delivery  Pick Up /Drop Area

16. SOP Cleanliness Of The BQT Storeroom - V001 - 01012022 

17. SOP - Cleanliness and Sanitation of the restaurant - V001 - 01012022 

18. P&P How to Clean Table Base and Leg of the Chair P&P  - CSTC  - 21 - 01 - 2022

19. SOP - PrepSafe Label System V001 1-07-2023

20. SOP - Banquet Communal Coffee Break and Buffet V001 01-08-2024