RESETTING your child's Password

How to Reset Your Child's Password

Supporting student password reset requests when school is held remotely:

1. If you are having issues with your child’s log-in information and need to reset his or her password, please contact our School Technology Specialist (STS), Kristie Serra.

• Email: kserra@nsd.org

2. You MUST be able to provide your students’ Northshore identification number. If you are not able to provide this information, the STS cannot assist with a password reset.

3. The STS will then verify the parent's information before providing assistance.

4. Finally, the STS will direct you to navigate resetting the students password.