Counseling Support Outside of School - Care Solace

Seattle Children's Mental Health Referral Line

The Washington State Mental Health Referral Service for Children and Teens

Washington’s Mental Health Referral Service for Children and Teens connects patients and families with evidence-supported, outpatient, mental health services in their community. This free, telephone-based referral service is funded by HCA and operated by Seattle Children’s.

The Mental Health Referral Service will provide services thorough mental health referrals for Washington state children and teens, ages 17 and younger. How do families access Washington’s Mental Health Referral Service for Children and Teens?

• Families can call 833-303-5437, Monday through Friday from 8 am to 5 pm PST, to connect with a referral specialist.

• The referral specialist will ask for information including mental health needs, location and health insurance plan. What can patients and families expect?

• A referral specialist will call and email the family with information on one or two providers or agencies that meet their needs and have openings. Since starting the program in April 2019, Seattle Children’s has received a high number of requests and currently has a queue. Our two referral specialists will call families back as soon as possible.

• A few weeks after providing the referrals, a referral specialist will contact the family to see if they were able to make an appointment and ask if additional resources are needed.

• If no appointment has been made, Seattle Children’s will try to address any barriers or link the family to another provider. For questions about the referral service, please contact robert.hilt@seattlechildrens.org.

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