Current Projects

Aethel Bio

Market intelligence/Strategy

New product introduction.

Brentwood Bank

Digital Onboarding

Evaluation and enhancement of the digital onboarding experience and customer journey to help make the opening of a new account the beginning of a long-term customer relationship.

City of Pittsburgh

Air Quality Strategy & Policy

Identification of current shortcomings in air quality data collection, and recommendations to address gaps, mitigate impact from climate change and novel air quality events, and recommend for public communication strategies and policies.

Design for Trust

AI Conversation Planner

Build experimentation platform for CMU research group to evaluate conversational AI planning algorithms.

Design for Trust

Engagement & Persistence

Research best practices and strategies -- including behavioral design, gamification, nudge theory, streak behavior, and others -- to assess strongest predictors of engagement and persistence in web and mobile research applications.

Lighthouse

Strategies for growth

Develop a business growth plan that includes board governance and recruitment, marketing and community outreach, operational efficiency, financial sustainability, and philanthropy.