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Welcome to eFC Learning Library
Training and Development Policy
Our Training and Development Policy is aimed at empowering and supporting each of our employees on their professional growth journey. This policy reflects the company's commitment to fostering a culture of continuous learning, skill enhancement, and career advancement.
In today's dynamic and rapidly evolving business landscape, investing in our employees' development is essential. Our Training and Development Policy is designed to provide you with a comprehensive framework that aligns with your career aspirations and the strategic goals of the company.
Training Needs Analysis Forms
It is the form used by the company to identify the employee's areas for improvement and the steps that they can take to develop the required skills and training to achieve their goals.
Unfair Debt Collection v1.2.mp4Unfair Debt Collection Practices
Unfair Debt Collection Practices
In this training video, you will learn about the laws and regulations governing debt collection, common unfair practices to avoid, and best practices for respectful and lawful debt collection, as well as our company’s commitment to ethical conduct.
Leadership Effectiveness.mp4Leadership Effectiveness
In today's dynamic organizational environment, leadership effectiveness is not just about managing tasks but about inspiring teams, making strategic decisions, and fostering a culture of innovation and collaboration. As officers and senior leaders, you play a pivotal role in shaping the direction and success of the company.
This training is tailored to enhance your leadership skills, equipping you with the tools needed to navigate complex challenges, lead high-performing teams, and drive sustainable growth. Over this training, we will explore key leadership competencies, including strategic thinking, emotional intelligence, decision-making, communication, and change management.
Our goal is to help you unlock your full potential as a leader, foster a culture of trust and accountability, and ultimately enhance your effectiveness in delivering on both individual and organizational goals.
Master the Art of Giving Feedback
Providing effective feedback is one of the most powerful tools for growth and success. This video will help you foster stronger communication, empower teams, and drive meaningful improvements. You will also learn strategies for delivering constructive and impactful feedback and how to foster a culture of openness and continuous learning. In addition, there are practical techniques that you can apply to ensure feedback leads to positive outcomes.
Giving Feedback.mp4Page updated
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