Click here for our flow chart with links

Important notes

• Currently students are unable to log into personal Google accounts on our school Chromebooks. If your personal email is gmail, you will not be able to receive password reset or confirmation emails at school.

  1. If you have multi-factor authentication turned on, turn it off. Update your profile & look under Security & Password.

  2. Make sure you have your login information accessible at school. If you have to write it down, put it in a safe place.

  3. Consider changing your College Board account email to your school email. See the "update your profile" link below. SENIORS: You will need to change it back to your personal email before the last day of school.

Step 1: Read the relevant pages from the student guide

• How to create an account

• How to log in

• How to recover an existing account

• How to update your profile -- make sure your school is the correct Arlington High & check your student ID#

If none of that works... Step 2: Call College Board

• Pre-AP Student Helpline: 877-262-7320 ...or... AP Student Helpline: 888-225-5427

• Students must call, but you can have parents or teachers on the call to help.

• Be patient. You will likely be on hold for a while.

• Have pen and paper ready.

Step 3: During the call

• Write down the time and date of your call.

• Write down the agent ID # or name they tell you at the start of the call (ask them to repeat it if you miss it).

• Listen carefully and ask any clarifying questions you may have.

• Keep them on the line until you have successfully logged in. It is okay for you to ask them to wait while you go through that process. This should make it so you don't have to call again.

• If you are told they cannot resolve your issue, first ask them to confirm that. (You have to log in to sign up for the exam, so that really isn’t an acceptable answer.) If it is still not resolved, please ask them to explain what the issue is, take detailed notes, then send those notes to Ms. Boutilier at cboutili@aisd.net (or B128). You will eventually have to call again, but we want to keep a log of issues in case we can’t resolve it before College Board starts charging their $40 fee on Nov. 1.

You are lucky to be in Arlington ISD! AP exams actually cost $99 each. There are state and federal programs that help pay for some of that. AISD pays for most of what remains, because this district believes that everyone should have access to all of our learning opportunities. Given that your AP score can save you, on average, $1200 for each college course you get credit for, $15 is a great deal. 

You are especially lucky to be at Arlington High School! We have a financial aid program that helps cover the $15 fee for families who cannot afford it. You will find that form on our AP Payment page (see our AP page for details).

Would you like to support our AP students and our AHS financial aid efforts? Use our AP Pay It Forward page to contribute to our financial aid funds or gift an exam fee to a specific student.

AHS has an academic honesty policy that we review each year. You can find the policy here, and it is posted in every classroom. 

We expect student work to be the original work of the student. Cite your sources. Ask your teacher before using AI. While there are good uses of AI, do not use AI to create your assignment -- that is your job.

Academic honesty is about prioritizing learning. Ultimately, when students cheat they deny themselves the opportunity to learn. Many students who end up in trouble for breaking this policy do so out of fear of a bad grade. If you have waited until the last minute to complete an assignment, it is much better to communicate with your teacher about your time management problem than make an academically dishonest choice.

Learning can be challenging and frustrating at times. If students feel like they are struggling, which is normal, but not seeing progress, the first stop is for the student to speak with the teacher. Parents, if your student is shy, a great way to start the discussion is to email the teacher and ask them to check in with your student.

Often starting a discussion with the teacher helps everyone figure out what the issues are and start to address them. Because it takes time for students to get a good sense of their abilities in a class, we expect that students will stay through the end of the first six weeks. (Please note that there are some courses that do not follow this timeline, mostly classes that don't have a regular class to drop into such as AP Biology or IB Film. Teachers will have details about this.)

If you are worried about your grades, remember

• advanced courses get a GPA bump that makes a B in an advanced class calculate like an A in an on-level class

• colleges see value in you taking more challenging classes, especially in areas that align with your interests (e.g., math and science if you want to be a doctor)

• the only grade on your transcript is the semester average, so don't overvalue one assignment or progress report grade

If after discussion and time to work on issues the student, parent, and teacher agree that dropping a course is the best path forward, the teacher will complete a form to request the schedule change. 

Our process exists so that students learn

• to keep trying when things get hard

• the vital skill of asking for help

• to talk with adults, which helps in college and the work world

• to use their resources and advocate for themselves

• when we think we've hit a wall there is stall a way forward