This series of four videos provides the foundation for supporting patients' rollator needs. Each video covers essential topics, from understanding rollator components and basic maintenance to assisting with equipment selection, documentation, and navigating the reimbursement process. The final video focuses on performing rollator repairs, which we will also cover in person during the hands-on training. Watching it in advance will help you come to the session with a basic understanding, allowing us to make the most of our time practicing repairs together
Additional materials and resources are available in the Resources tab (note that copies of the presentation handouts and other materials will be provided at the in-person training).
By the end of this program, you will:
Understand the components of a rollator and how they function.
Learn to identify and troubleshoot common maintenance issues.
Understand the healthcare provider’s role in rollator access, reimbursement, and upkeep
Develop practical repair skills, such as tightening brakes and replacing wheels.
Scroll down to view the videos, or click the links to jump to a specific module.
Modules
In this video, you'll be introduced to the rollator repair training program and learn about the importance of proper rollator maintenance [9 minutes].
In this video, we’ll focus on your role as a healthcare professional in supporting patients with obtaining and maintaining their rollators. We’ll review the steps involved in how patients or clients may acquire a rollator, including the insurance reimbursement process. Then, we’ll discuss key considerations for rollator repair, including billing and liability issues [32 minutes].
In this video, you'll learn more about the parts of the rollator, how each component works and how to choose the right features for your needs [29 minutes].
In this video you’ll learn basic rollator maintenance skills including adjusting the brakes and changing wheels and wheel bearings [34 minutes].