SOP 1.1 - COURSEWARE
SOP 1.2 - SALES & MARKETING
SOP 1.3 - TRAINING & ASSESSMENT MANAGEMENT
SOP 2.0 - STRATEGIC REVIEW & PDCA
SOP 3.0 - TRAINING QUALITY AND OUTCOME REVIEW
SOP 4.0 - TRAINER MANAGEMENT
SOP 5.0 - SYNCHRONOUS E-LEARNING
SOP 6.0 - LEARNERS SUPPORT SYSTEM
SOP 7.0 - ADMINISTRATION & REFUND
SOP 8.0 - FINANCE PROCESS MANAGEMENT
SOP 9.0 - POLICIES
