SOP 1.2.1 - MARKETING & PUBLICITY MATERIAL
E1.2.1.1 Marketing & Publicity Material for Internal
E1.2.1.2 Marketing & Publicity Material for Marketing Agent
SOP 1.2.2 - COURSE ADVISOR MANAGEMENT
E1.2.2.1a Course Advisor CV / Application Forms
E1.2.2.1b Course Advisor Letter of Acceptance
E1.2.2.1c Course Advisor Signed Marketing Guidelines
E1.2.2.1d Course Advisor Training Slides
E1.2.2.1e Course Advisor Onboarding Checklist
E1.2.2.2a Course Advisor Ongoing Training Attendance & Sign-off Records
E1.2.2.3a Training Management System Sales Report
E1.2.2.3b Course Advisor Drop Off Rate Report
E1.2.2.3c Course Advisor Coaching Form
E1.2.2.3d Course Advisor Performance Improvement Plans
E1.2.2.3e Termination Letter
SOP 1.2.3 - SALES & SIGN UP PROCESS
E1.2.3a E-Brochure Sample
E1.2.3b Pre-Course Checklist Sample
E1.2.3b(i) TPQA2.2- DM PCC Form
E1.2.3c TMS System Pre-requisite Confirmation
E1.2.3d TMS Justification Check
E1.2.3e E Receipt Sample
E1.2.3f-TPQA2.2-Online Registration Form & PCC Form
SOP 1.2.4 - MARKETING AGENT MANAGEMENT
E1.2.4.1a SMC_Marketing Agent Onboarding Signoff
E1.2.4.1b Marketing Agent Contract
E1.2.4.1c Marketing Agent Signed SSG Marketing Guideline Acknowledgement
E1.2.4.1d Marketing Agent Onboarding Training Slides
E1.2.4.1e Marketing Agent Onboarding Training Attendance & Sign-off Records
E1.2.4.1f Marketing Agent Onboarding Checklist
E1.2.4.2a Marketing Agent Training Slides on New Courses and Updates
E1.2.4.2b Marketing Agent Ongoing Training Attendance & Sign-off Records
E1.2.4.3a Validation Call Report from TMS
E1.2.4.3b Marketing Agency Meeting Notes