Below is a link to the BTQ training videos for LocLink and Smart Client. You'll also find downloadable copies of instructions and contact information.
Website password: btq
Gallery password: doclink
CREDIT CARD PROCEDURES (NOTE: Effective on May 10, 2017, you will no longer be uploading your PNC credit card statements into WinSCP. Instead, your credit card statements will be automatically uploaded into doclink. These statements will be posted on the 18th of every month.THIS IS THE ONLY DEVIATION FROM THE CURRENT PROCEDURES.)