Archival Metrics and User Evaluation for Governmental Archives
Our project will shoulder the research, design, testing, and dissemination of four instruments. These surveys will be freely available on a website along with implementation and analysis instructions. By creating valid and reliable instruments that measure what they are intended to measure, we enable archivists and managers to focus on accurate reporting of data, analysis of local success and failure, and implementing plans for improvement. Consistency and standardization in evaluative instruments also opens up the possibility of cross repository comparison.
Work in this phase of the project builds on that done by this group with college and university archives. In the first stage of the grant, a panel of experts drawn from state, county and city repositories will meet in Ann Arbor to review the instruments developed for college and university archives, to set evaluation goals and identify which types of users and services are most important to assess in the context of governmental archives, and to discuss the iterative testing process and review expert commitments. This will be followed by interviews with archives users and managers and the development and testing of survey instruments.
Goals for this project include: