Have over ten years lecturing and business training experience, and over 15 years general International business experience.
Jan 2019- To date Sulaimani Polytechnic University - Sulaymaniyah
Role: Lecturer-Postgraduate Diploma Course and Researcher at SPU-Research Center
Sep 2016- Jan 2019 Self Employed - Erbil
Role: Lecturer
· Providing consulting and training courses for local companies. Training courses in Marketing, Business Management and Language development.
Sep 2013- Sep 2016 Hayat Private University of Science and Technology - Erbil
Role: Lecturer
· Successfully lectured in Principles of Management, Principles of Marketing, Marketing Management and Bank Marketing.
· Encouraged students to set personal and academic goals to increase motivation and focus. Taught them basic time management principles to help manage workload. Discussed philosophies to help them set a positive mind set for learning.
· Completed Teaching Methods course at Salahaddin University and was ranked first among Hayat University course participants and third out of 185 total participants.
Nov 2007- July 2013 Australia and New Zealand
Fletcher Jones – Retail - Australia
Role: Manager - Perth Harbour Town
Responsible for Administration, budgeting, staffing, training, motivating, ordering & receiving stock, pricing and merchandising, as well as, sales and customer service.
Part Time Sales and Customer Service Work while traveling in Australia and New Zealand
Apr 2003 – Nov 2007 Self Employed/Contract Work – Iraq, UAE & Jordan
Role: Training and Personal Development Specialist
General Training Courses:
1. Leading and Managing People
2. Fundamentals of Marketing
3. Group Dynamics & Conflict Resolution
4. Learn How to Learn
5. Managing Time (The Key to Improving Personal Productivity & Wellbeing)
6. The Oxford New Headway English Language Course
Customized Training Projects:
· Designed & developed “Fundamentals of Management” training course for senior MoDM staff.
· Supported the IACCI/VEGA International Business Development Consultant in delivering “Writing a Business Plan” training course to IACCI members.
· Designed and delivered “English Language for Career Development” training courses for DORA/MoI staff.
· Instructed senior MoDM translators in "International Migration Law Terminology".
· Delivered the "Oxford New Headway" English training course for MoE staff.
Dec 2000–Apr 2003 Alitkan/Siemens - Iraq
Agents for Siemens Medical, Telecommunications and Industrial Projects, as well as, a number of Leading European companies:
Role: Administration & Systemization Manager
Responsible for Administration, HR and Systemization of business practices, including Quality Assurance.
Jun 1997– Sep 2000 A.C. Nielsen - NZ
International Market Research Company:
Role: Data Analyst / Quality Controller
· Responsible for Coding, Formatting and Quality Control within the Retail Measurement Division, collecting scanning data of FMCG sales in supermarkets and petrol stations and producing databases for complete market analysis, from establishing Market Share to identifying Consumer Trends to measuring Efficiency of Promotions.
· Achieved a consistently high level of performance in the accurate processing of high volume weekly data and timely production & dispatch of weekly & monthly client databases, using Market Track (3) In-house software.
· Identified, Logged and Coordinated with the International Systems Team, areas for Enhancement and Troubleshooting during the development, testing & implementation of the updated Market Track (4) software system.
· Conducted Pilot Study Interviews for a variety of market research projects for the Customized Research Division.
· Supervised Teams of Market Research Interviewers for the Computer Aided Telephone Interviewing Unit and achieved above average Performance Targets and successfully met all Quality Assurance requirements.
Sep 1995 – Mar 1996 Anglian Water International - NZ
Waste-Water Treatment Specialists:
Role: Office Engineer
Jul 1991 – Mar 1995 Performance Dynamics Ltd – Consulting - NZ
Role: Marketing and Business Development
· Set up a marketing and business development consulting practice, which analyzed business profiles of companies and gave feedback on marketing development, business strategy, coordinating activities and fostering customer satisfaction.
· Successfully partnered a number of small business owners in establishing and developing profitable and dynamic businesses.
· Prepared and Presented Training Seminars Titled:
1) Fundamentals of Marketing
2) Leading & Managing People
3) Group Dynamics & Conflict Resolution