Contact Us

💻 Need Tech Help? We're Here for You!

Whether you're having trouble logging into the Parent Portal or dealing with a broken device, the RBUSD IT Department is here to help.

📘 PowerSchool Parent Portal Access

If you're having trouble accessing the PowerSchool Parent Portal:

• Call us at (310) 937-1234

• Email us at parentportalsupport@rbusd.org

• Support hours: Monday–Friday, 7:00 a.m. to 4:00 p.m. (closed weekends and holidays)

• Note: For questions about grades or assignments, please contact your child’s teacher directly.

🔧 Device Issues

Elementary Students

If your child’s school-issued device is damaged or not working:

• Contact your child’s classroom teacher

• The teacher will submit a Helpdesk Ticket for IT support

• The IT team will pick up the device from the school

• A loaner device will be provided while repairs are made

Middle & High School Students

If your device is damaged or not working:

• Go to your school’s library to report the issue

• A staff member will submit a Helpdesk Ticket for you

• Make sure to include your name, school email, and a detailed description of the issue

• A loaner device will be issued while your device is being repaired
  
  
  

📬 Need More Help?

• Email the IT Department at helpdesk@rbusd.org at any time, and we’ll ensure your request gets to the right person.